Senior Business Process Engineer

Direct Supply, Inc.; Milwaukee, Northern (WI, KY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Generous benefit package available.

Job summary

Direct Supply, Inc. is seeking a Senior Business Reinvention Engineer to lead cross-functional transformation initiatives that reimagine how the company operates, applying AI, automation, and data to redesign workflows and deliver measurable value.

You’ll own transformation roadmaps, influence senior leaders, and collaborate across business and technology teams to turn complex challenges into scalable solutions.

Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field.
• 8+ years of experience leading complex, cross-functional transformation initiatives.
• Experience implementing intelligent automation, AI use cases, or integrated technology solutions across business functions.
• Experience applying AI, automation, workflow platforms, and low-code solutions to solve complex business problems.
• Experience delivering business cases tied to ROI and measurable value.
• Experience working within agile or hybrid delivery methodologies.

Responsibilities

• Transform ambiguous business challenges into clearly defined opportunities, future-state designs, business cases, and executable transformation plans.
• Design and deliver technology-enabled solutions that reimagine end-to-end capabilities and workflows.
• Own transformation roadmaps by defining priorities and sequencing initiatives.
• Influence senior leaders to align priorities and remove barriers.
• Leverage data and insights to measure impact and drive continuous improvement.
• Drive visibility and accountability from concept through adoption.

Skills

Learn & Adapt

Systems Thinking

Influence & Collaborate

Apply Judgment

Create & Shape Ideas

Education

Bachelor's degree in Business, Information Systems, Engineering, or related field

Job description

Position Summary

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Senior Business Reinvention Engineer position, you’ll lead high-impact, cross-functional transformation initiatives that reimagine how Direct Supply operates. You’ll turn complex business challenges into scalable solutions, own transformation roadmaps, and apply AI, automation, and data to redesign critical workflows and deliver measurable business value.

Key Skills

• Learn & Adapt – Continuously grow and adapt as technology, customer needs, roles, and work systems evolve. Stay curious, learn beyond your core specialty, experiment with new approaches, use AI to accelerate learning, and improve through feedback and setbacks.
• Systems Thinking & Problem Solving – Identify the right problems to solve by understanding the broader system – customers, stakeholders, processes, data, technology, and AI. Connect root causes, dependencies, tradeoffs, and upstream and downstream effects to develop practical, scalable solutions that improve the whole.
• Influence & Collaborate – Build trust, communicate clearly, and work across boundaries to drive action and shared outcomes. Seek and integrate different perspectives, contribute ideas, work through dependencies, and help teams make progress together through change and ambiguity.
• Apply Judgment – Make sound decisions by evaluating data, context, assumptions, risk, and outcomes. Critically assess ideas and AI-generated outputs, consider interdependencies, voice a clear point of view, and own the results and impact.
• Create & Shape Ideas – Generate, test, and develop new ideas into useful, high-quality solutions and experiences. Use creativity, curiosity, technology, and different perspectives to see around the corner, innovate and develop ideas into outcomes that create value and scale.

What You’ll Do and Impact

Transform ambiguous business challenges into clearly defined opportunities, future-state designs, business cases, and executable transformation plans.

Design and deliver complex, technology-enabled solutions that reimagine end-to-end business capabilities and workflows and drive measurable business outcomes.

Own transformation roadmaps by defining priorities, sequencing initiatives, managing dependencies, and aligning business and technology teams.

Influence senior leaders to align priorities, secure sponsorship, make key decisions, and remove barriers to transformation.

Leverage data, performance insights, and business outcomes to identify opportunities, measure impact, and continuously improve solutions.

Drive visibility, stakeholder alignment, and accountability from initial concept through implementation and adoption.

Experience

Bachelor’s degree in Business, Information Systems, Engineering, or a related field.

8+ years of experience leading complex, cross-functional business transformation, product, process, or technology-enabled initiatives, including defining future-state solutions and delivering measurable business outcomes.

Experience implementing intelligent automation, AI use cases, or integrated technology solutions across business functions such as supply chain, finance, or customer operations.

Experience applying AI, automation, workflow platforms, low-code solutions, and other emerging technologies to solve complex business problems.

Demonstrated ability to develop and present business cases tied to operational improvements, measurable value, and ROI.

Experience working within agile or hybrid delivery methodologies, including iterative development and stakeholder engagement.

Additional Items of Interest

Experience developing strategic transformation roadmaps and leading initiatives from concept through adoption.

Ability to translate complex technical concepts into clear business implications and recommendations for technical and non-technical audiences.

Experience scaling automation or technology-enabled transformation initiatives across an organization.

Lean Six Sigma, automation technology, or related certifications.

Benefits

• Generous benefit package available.

Company Information

© 2013 to 2026 Direct Supply, Inc. All rights reserved. Direct Supply delivers solution-driven platforms, products and services to help solve the toughest challenges facing Senior Living and Healthcare. For more than 35 years, we’ve grown consistently while expanding our offering of innovative solutions for virtually every critical area of senior health across the continuum of care. If you asked our 1,200+ Partners what separates Direct Supply from other applied technology companies, it’s that we are 100% employee owned and driven to work with a purpose. Every day, we strive to honor our mission of enhancing the lives of millions of seniors and healthcare professionals in a results-oriented agile environment that gives our Partners the necessary tools and flexibility to truly bring what’s next to Healthcare.

Job to be performed in the location listed.

Ready to make a difference?