Senior Business Operations Associate - Healthcare Strategy & Operations

Women In Science; Houston (TX); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Baylor College of Medicine, in Houston, seeks a Senior Business Operations Associate to drive strategic projects for the Texas Heart Institute Center. The role collaborates across departments to align enterprise priorities with the center's five-year plan.

Ideal candidates bring project management experience, a foundation in operations, and a willingness to engage in cross-functional operational activities spanning research, clinical operations, and education.

Qualifications

• Bachelor's degree.
• Four years of relevant experience.
• Master's Degree in Business Administration preferred.

Responsibilities

• Coordinate enterprise strategic priorities across leadership and operational teams.
• Develop project plans, timelines, milestones and implementation strategies.
• Provide enterprise reporting, analytics, and financial forecasting support.

Skills

Strategic planning

Project management

Operations coordination

Data analytics

Dashboard reporting

Education

Bachelor's degree

Master's Degree in Business Administration

Job description

Baylor College of Medicine

Hybrid within Greater Houston, TX

Summary

Job Description

The Texas Heart Institute at Baylor College of Medicine is an academic center within the college which serves as the home for cardiovascular programs at the college. The Center is a matrixed structure between academic departments to encompass all clinical activities, research, and education in Cardiology, Cardiovascular and Vascular surgery, and Cardiovascular Anesthesia. The Center is accountable for strategy, operations, and financial performance across mission areas.

The Center has a 5 year Strategic Plan to become a top-10 leader in cardiovascular science through excellence in research, patient care, and education. The Senior Business Operations Associate will participate in driving strategic projects aligned with the strategic plan under the direction of the Center Director and Center Administrator. The ideal candidate will have a foundation of experience in one or more mission areas, a mind for project management, and a desire to actively engage in operational aspects of the Center.

Job Duties

Strategic Operational Planning and Project Management (60%)

• Coordinate activities across physician organization leadership, education operations, research administration, finance, human resources, faculty leadership, and operational teams to ensure alignment of enterprise priorities.
• Facilitate operational workgroups, executive meetings, and interdisciplinary planning efforts while supporting organizational communication, accountability, and implementation of enterprise initiatives.
• Serve as the lead for enterprise operational initiatives and executive-level strategic priorities under the Director and Administrator.
• Develop project plans, timelines, milestones, and implementation strategies for complex operational initiatives.
• Coordinate operational assessments, growth planning activities, infrastructure development efforts, organizational readiness initiatives, and enterprise process improvement projects.
• Support a high-impact multidisciplinary program spanning from research administration, clinical research, and clinical operations.
• Interface with external partners, institutional leaders, and community collaborators to support program delivery.

Enterprise Operational Reporting, Analytics, and Decision Support (30%)

• Serve as the lead resource supporting enterprise operational reporting, dashboard development, physician organization metrics, provider productivity reporting, executive scorecards, and operational performance analytics.
• Develop and maintain integrated reporting structures that support enterprise decision-making, operational governance, strategic planning, and leadership visibility across physician organization, hospital, and research operations.
• Perform complex operational and financial analyses to identify trends, risks, opportunities, and operational improvement initiatives.

Financial Stewardship, Forecasting, and Operating Funding Strategy Support (10%)

• Support operational financial planning activities, operating funding strategies, budget monitoring, variance analysis, forecasting, and financial performance reporting.
• Partner with finance, operational leaders, and physician organization stakeholders to evaluate funding models, assess financial impacts of operational initiatives, and provide analytical support for strategic decision-making.
• Assist with development of long-range operational and financial planning models supporting enterprise operational priorities.
• Perform other job-related duties as assigned.

Minimum Qualifications

• Bachelor's degree.
• Four years of relevant experience.

Preferred Qualifications And Skills

• Master's Degree in Business Administration.
• Experience in an academic medical setting (preferably in the clinical mission).

Work Authorization Requirement

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.