Senior Business Operations Analyst

ZURU

Los Angeles (CA)

On-site

USD 110,000 - 150,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Health Benefits

Global Opportunities

Culture for Growth

Competitive Remuneration

Job summary

ZURU in Los Angeles is seeking a Senior Business Operations Analyst to drive analytics for the US Sales and Commercial teams. You will own weekly and monthly POS reporting, prepare forecasts, and support assortment, pricing and promotions in line reviews, JBPs and buyer meetings.

You will bridge internal sales and retailer partners, deliver insights to guide strategy, and document core processes to enable scalable improvement across markets.

Qualifications

Bachelor’s degree in a quantitative field.
3+ years in business operations, analytics or finance in consumer goods.
Experience building item-level demand forecasts and presenting to executives.
Advanced Excel, SQL, and data visualization in Tableau/Power BI; cloud data exposure.
Experience building and maintaining P&L statements by product/brand.

Responsibilities

Own weekly, monthly POS reporting and distribution; analyse sales, margins, trends.
Produce item-level weekly/monthly/seasonal forecasts for planning.
Build and maintain P&L; analyse revenue, costs and margins by product/brand.
Monitor category dynamics; advise on assortment and pricing strategies.
Recommend SKUs; manage in-stock levels and inventory transitions.
Create dashboards in Excel, Tableau, Power BI for teams and retailers.
Present insights to retailer teams and align ops with sales strategy.
Document processes; map inefficiencies and implement scalable solutions.

Skills

Advanced Excel

SQL

Tableau

Power BI

AWS/Azure data environments

Education

Bachelor's degree in Finance/Math/Stats/Business

Tools

Tableau

Power BI

Excel

Job description

Drive the data-driven decisions that shape ZURU’s growth. Own the numbers that steer strategy, products, and profits across the US market.

About ZURU

ZURU is on a mission to disrupt industries and challenge the status quo through innovation and automation. Our brands reflect this vision: ZURU Toys re-imagines play, ZURU Tech leads the next building revolution, and ZURU Edge creates modern CPG brands for today’s consumers.

Founded in 2003 by EY Entrepreneur of the Year brothers Nick and Mat Mowbray, ZURU has grown to over 5,000 team members across 30+ international locations.

As one of the world’s largest toy companies, our award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers. Our CPG portfolio features MONDAY Haircare, Rascals, NOOD, BONKERS, Gumi Yum Surprise, and more.

For more information, visit www.zuru.com.

Position Overview

The Senior Business Operations Analyst provides the analytics and planning support for ZURU's Sales and Commercial teams in the US. This role manages retail POS reporting and distribution, item-level demand forecasts, and the financial analysis supporting assortment, pricing, and promotional decisions. The position acts as a bridge between internal sales teams and the retailer, preparing and presenting the data used in line reviews, joint business plans, and buyer meetings.

Position Impact

In the first 3-6 months, you will take over the weekly and monthly POS reporting cycle, publish item and brand performance findings on a set cadence, and produce the forecasts used in the next line review and JBP.

By 12+ months, you will have documented the core reporting and forecasting processes, removed identified inefficiencies with solutions scalable to other markets and teams, and delivered one ZURU project that changes how the commercial teams plan

Roles & Responsibilities

POS reporting and analysis – Own weekly, monthly and seasonal POS reporting and distribution; analyse retail sales, profit, market trends, competitor and promotional activity, and sell-in against retail POS metrics.
Demand forecasting – Produce item-level weekly, monthly and seasonal forecasts that support Sales, Commercial and Supply planning while limiting the company's exposure to excess inventory.
Financial analysis – Build and maintain P&L statements for actual and forward-looking outlooks; analyse revenue, cost and margin by product, brand, class and category to identify gaps and opportunities.
Category and assortment analysis – Monitor category sales, dynamics, ranking, productivity and shopper behaviour; recommend product assortment, pricing strategy, promotional effectiveness and planogram changes.
SKU and inventory management – Make proactive SKU recommendations across retail, margin, chase and cancellations; manage in-stock levels and end-of-selling-period inventory transitions with Inventory and Demand Planners.
Reporting and visualisation – Build reports and dashboards in Excel, Tableau and Power BI for internal teams and retailer accounts, covering ladder plans, joint business plans, slot plans and line review presentations.
Retailer and stakeholder engagement – Prepare and present sales, operations and financial insights to retailer teams in key meetings, and align business operations with sales strategy alongside the VP of Sales, Commercial, Marketing and Operations.
Process improvement – Document key processes and best practice across Sales, Commercial and Product; map inefficiencies, implement scalable solutions, and deliver one key ZURU project each year.

Skills & Experience

Bachelor's degree in Finance, Mathematics, Statistics, Business or another quantitative field.
3+ years in business operations, sales analytics, consulting, strategy or commercial finance - ideally in consumer goods, toys or FMCG.
Demonstrated experience building item-level demand forecasts and presenting analysis to executives, retail partners and department heads.
Advanced Excel (builds and maintains complex models), SQL, and data visualisation in Tableau and/or Power BI; exposure to AWS or Azure data environments an advantage.
Experience building and maintaining P&L statements and analysing revenue, cost and margin by product, brand and category.

LIFE@ZURU

ZURU is on a quest to reimagine tomorrow. Founded in 2003, ZURU Group has rapidly grown and now spans three core divisions—ZURU Toys, ZURU Edge (consumer goods) and ZURU Tech (construction).

At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.

At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.

Get to know us a little better by checking out @lifeatzuru on Instagram or www.zuru.com.

WHAT WE OFFER