Senior Business Office Manager, Skilled Nursing

Piedmont Hills Center for Nursing and Rehabilitation; Greensboro (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay and benefits

Positive work environment

Professional development & training

Impactful resident care support

Job summary

Piedmont Hills Center for Nursing and Rehabilitation in Greensboro, NC is seeking a qualified Business Office Manager to lead the daily operations of the facility's business office. The role focuses on billing, collections, payroll, HR records, and executive support to ensure compliant, accurate financial processes.

The ideal candidate has 3+ years of related experience, 1–2 years in a supervisory role, and familiarity with long-term care operations.

Qualifications

• . Bachelor's degree preferred; equivalent long-term care experience may be considered.
• . Minimum of 3 years of related experience.
• . 1–2 years of management or supervisory experience required; business office management experience preferred.
• . Experience in a skilled nursing or long-term care environment strongly preferred.
• . Proficiency with MS Office and internet/intranet systems.
• . Excellent verbal and written communication and professionalism.

Responsibilities

• Oversee and coordinate the day-to-day functions and activities of the Business Office.
• Maximize cash flow through billing, collections, and accounts receivable management.
• Prepare and submit claims for all payer types accurately and timely.
• Monitor accounts receivable and follow up on delinquent accounts.
• Report delinquent accounts and collection concerns to the Nursing Home Administrator.
• Manage accounts payable, accounts receivable, cash receipts, petty cash, and resident funds.
• Maintain accurate HR, payroll, and accounting records and systems.
• Provide administrative support to the Executive Director and facility leadership.
• Assist with resident admissions, move-ins, tours, and related processes.
• Maintain confidentiality of resident and employee information.

Skills

Organizational skills

Attention to detail

Communication skills

Problem solving

Customer service

Multitasking

Education

Bachelor's degree in Business Administration

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Piedmont Hills Center for Nursing and Rehabilitation in Greensboro, NC is seeking a qualified Business Office Manager to lead the daily operations of the facility's business office. The role focuses on billing, collections, payroll, HR records, and executive support to ensure compliant, accurate financial processes.

The ideal candidate has 3+ years of related experience, 1–2 years in a supervisory role, and familiarity with long-term care operations.