Senior Business Manager: Enterprise Arbitration & Analytics

Capital One; Chicago (IL); On-site; USD 150,000 - 171,000; Full time

Job summary

Capital One seeks an analytical Business Manager for Enterprise Arbitration in Chicago. You will optimize inbound channels and design modeling frameworks that drive customer experience and enterprise value.

You will evaluate model improvements, develop roadmaps, and advise Lines of Business on operational impacts, requiring strong communication with senior leadership and a deep understanding of credit implications in product and messaging decisions.

Qualifications

• Minimum 3 years of professional analysis experience.
• Bachelor's degree in a quantitative field or related discipline.
• Master's degree or MBA with quantitative concentration preferred.

Responsibilities

• Evaluate potential model improvements and develop roadmaps.
• Advise Lines of Business on impacts to operations.
• Lead strategic initiatives across credit risk, marketing and product decisions.

Skills

Analytical thinking

Leadership

Communication

Education

Bachelor's degree in a quantitative field

Master's or MBA with quantitative concentration

Job description

Capital One seeks an analytical Business Manager for Enterprise Arbitration in Chicago. You will optimize inbound channels and design modeling frameworks that drive customer experience and enterprise value.

You will evaluate model improvements, develop roadmaps, and advise Lines of Business on operational impacts, requiring strong communication with senior leadership and a deep understanding of credit implications in product and messaging decisions.