Senior Business Intelligence Analyst

Navy Federal Credit Union; Pensacola (FL); On-site; USD 88,000 - 110,000; Full time

Job summary

Navy Federal Credit Union is seeking a senior BI professional to support leadership with data-driven decisions through dashboards and reports. You will collect and analyze data from multiple sources, identify trends, and deliver executive-ready insights that influence operational goals.

The role requires ownership of complex reporting, strong attention to detail, and excellent communication to senior leaders.

Qualifications

• 5+ years of experience in business intelligence, analytics, or marketing strategy.
• Ability to independently own complex reporting and analytics from planning through executive presentation.
• Strong attention to detail with the ability to synthesize complex data into clear insights.
• Strong executive communication and storytelling to present analyses to senior leaders.
• Ability to manage competing priorities with limited oversight.

Responsibilities

• Collect, aggregate, and analyze data from multiple sources to drive insights into business performance.
• Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations.
• Develop, maintain, and manage advanced reporting, dashboards, and BI solutions.
• Produce actionable reports that show KPIs and root cause analysis.
• Use analytics to forecast costs, risks, and profits of new business initiatives.
• Communicate findings and strategic recommendations to stakeholders.
• Provide reporting solutions and respond to ad-hoc report requests within the business area.
• Create specifications for reports and analyses based on business needs.
• Build relationships with team members and subject matter experts.
• Lead small projects and initiatives.

Skills

Business intelligence

Analytics

Executive communication

Dashboard development

Stakeholder collaboration

Job description

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques.

Responsibilities

• Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance
• Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
• Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
• Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
• Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives
• Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance
• Provide reporting solutions and respond to ad-hoc report requests within the business area
• Create specifications for reports and analysis based on business needs and required or available data elements
• Build working relationships with team members and subject matter experts
• Lead small projects and initiatives

Qualifications

• 5+ years of experience in business intelligence, analytics, or marketing strategy; marketing or adjacent business-unit experience preferred
• Demonstrated ability to independently own complex reporting and analytics deliverables from planning through executive presentation
• Strong attention to detail with the ability to synthesize complex data into clear, actionable insights and recommendations
• Strong critical thinking and problem-solving skills; able to identify the “so what” behind the data and connect findings to business strategy
• Ability to manage competing priorities, establish timelines, and drive deliverables forward with limited oversight
• Comfortable operating in ambiguity and adapting to shifting priorities, business needs, and reporting requirements
• Ability to partner across teams, coordinate inputs from multiple stakeholders, and build strong working relationships with strategists and business partners
• Strong executive communication and storytelling skills, including presenting complex analyses and large-scale reports to senior leaders
• Experience developing KPIs, goals, and measurement frameworks and translating results into actionable recommendations

Hours

• Monday - Friday, 8:00AM - 4:30PM

Location

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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• Military.com Top Military Spouse Employers 2025
• 2026 Handshake Early Talent Award
• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.