Senior Business/Industry Technical Advisor- ComplianceWire

UL Solutions; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

UL Solutions is seeking a Senior Business/Industry Advisor to deliver consultative solutions for ComplianceWire LMS, guiding strategic road-mapping, process reengineering, and system implementations for life sciences clients.

You will lead pre-sales analysis, requirements workshops, and customized SOWs, manage multiple engagements, and cultivate trusted client relationships while traveling up to 50% as required.

Qualifications

• Expertise with ComplianceWire LMS configuration and governance.
• Experience in validated environments within life sciences.
• Knowledge of SDLC for compliance-based software.
• Ability to translate client needs into actionable requirements.
• Strong presentation and written communication skills.

Responsibilities

• Provide SME on best practices, configuration, and governance of ComplianceWire LMS.
• Lead pre-sales analysis, elicit requirements, and prepare customized SOWs.
• Engage in strategic conversations about UL Solutions capabilities with clients.
• Evaluate information from multiple sources to understand client needs.
• Work in cross-functional teams or independently to deliver consulting solutions.
• Provide system administration support and training to users.
• Manage multiple engagements simultaneously.
• Develop trusted client relationships and demonstrate leadership.

Skills

LMS consulting

Pre-sales analysis

Requirements workshops

Business process reengineering

System implementations

Client relationship building

Communication with executives

Travel up to 50%

Education

Bachelor's degree

Master’s degree preferred

Job description

Job Description

The Senior Business/Industry Advisor position is responsible for delivering consultative solutions in support of UL Solutions’ compliance and learning management system, ComplianceWire®. This is a highly visible role working with potential and existing clients and providing deep expertise in strategic road-mapping, tactical planning, business process reengineering, system implementations, system administration, training program development, and industry best practices for driving culture, primarily in the Life Science Industry.

Responsibilities

• Provide Subject Matter Expertise on the best practices, configuration optimization, and system governance of the ComplianceWire LMS.
• Provide pre-sales analysis/support, elicit client requirements using client meetings, system/document analysis, requirements workshops, etc. and prepare customized Statements of Work (SOW) for required consulting engagements.
• Engage in strategic conversations regarding UL Solutions capabilities and benefits with prospective and/or existing customer constituents.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, synthesize from high-level concepts and/or granular details to a general understanding of client business requirements, distinguishing user requests from the underlying true needs.
• Work in cross-functional teams or independently to deliver the consulting solutions consistently and successfully for clients.
• Provide system administration support and training, to both individual users and large client groups.
• Manage multiple engagements simultaneously.
• Develop trusting relationships with client and internal UL Solutions personnel.
• Possess strong leadership skills and be interested in growth and development.

Qualifications

• Minimum of seven (7) years of experience working in compliance-based, GxP business environments in the medical device, pharmaceutical, biotechnology, and/or biomedical industry.
• Thorough understanding and knowledge of the regulations, principles and best practices that guide the customer’s business solutions in this business sector.
• Platform knowledge – understand LMS solutions that can be tailored to clients’ needs and linked to resident client systems (Quality, HR, Manufacturing, etc.).
• Experience in business-to-business consulting and/or relevant functional experience in the implementation and/or management of systems in a validated environment, particularly in the life sciences industry.
• Experience with training processes and standards required by a company regulated by the FDA preferred.
• Knowledge of Software Development Life Cycle (SDLC) for software applications serving compliance-based business functions.
• Excellent presentation, verbal, and written communication skills along with the ability to interact professionally with a diverse groups, executives, managers, and subject matter experts.
• Bachelor’s degree required, a master’s degree is preferred.
• Ability to travel up to 50%, as required, by the Business.

We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $120,000- $160,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 10% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days), and sick time off (72 hours).

About Us

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

About The Team

Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That’s what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches monitoring to electric vehicles loaded with the latest software. We’re always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.