Senior Business Immigration Analyst (PERM Paralegal)

Fragomen; Boston (MA); Hybrid; USD 63,000 - 75,000; Full time

Benefits offered by this job

22 PTO days + Federal holidays

Medical, Dental, Vision plus FSA & HSA

401K with company matching

Job summary

Fragomen in Boston is seeking a Senior Business Immigration Analyst to impact client service and workflows. You will develop knowledge of the firm, handle case preparation and filing, communicate with foreign nationals and client contacts, and meet SLAs.

The role requires two years of business immigration experience (paralegal) with PERM experience, plus strong written and verbal communication and proficiency with MS Word and Excel. Hybrid work and comprehensive benefits are offered.

Qualifications

• Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role.
• At least two years of business immigration experience (i.e., paralegal).
• Demonstrated PERM experience required.
• Ability to prioritize, meet deadlines and escalate to supervisor.
• Excellent written and verbal communication skills, including proofreading and drafting fluent prose.
• Experience using MS Word and Excel.

Responsibilities

• Develop knowledge of the firm, immigration case types and client processes.
• Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, review, drafting, and filing.
• Communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status.
• Meet deadlines adhering to SLAs and communicate progress to supervisor.
• Compile and summarize data in case management systems for reporting to clients and team.
• Understand and contribute to productivity goals and team objectives.
• Follow firm standards and policies to mitigate risk and ensure compliance (Data Privacy, Connect usage).

Skills

Customer service

Communication

Prioritization

PERM experience

Paralegal background

MS Word

Excel

Teamwork

Education

Bachelor’s degree/Associate’s degree or Paralegal certification

Tools

MS Word

Excel

Job description

Job Description

About the Role: Fragomen’s Senior Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offer training, development, and long-term growth opportunities. Fragomen’s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.

How will you make a difference as a Senior Business Immigration Analyst at Fragomen?

• Develop knowledge of the firm, various immigration case types and client processes.
• Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
• With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
• Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
• Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and team.
• Understand and contribute to team and individual productivity goals.
• Demonstrate flexibility and initiative.
• Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).

Leverage your valuable skills and experience to make an impact at Fragomen:

• Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
• At least two years of business immigration experience (i.e., paralegal),
• with demonstrated PERM experience required.
• The ability to prioritize, meet deadlines and escalations to supervisor
• Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
• Experience using various computer systems, including MS Word and Excel
• Desire to contribute to positive work environment, effectively collaborate and promote teamwork

Benefits:

At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:

• 22 PTO days + Federal holidays
• Medical, Dental, and Vision plans + FSA & HSA Plans
• 401K plan, with company matching

Learn More About Fragomen:

Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.

Compensation:

The salary range for this role reflects a variety of factors considered in compensation decisions, including but not limited to an individual’s skills, experience, qualifications, work location, work arrangement, licensure and certifications, and applicable laws. Placement within the range will vary based on these factors, and compensation decisions are made to ensure internal equity and alignment with market data.

A reasonable and good‑faith estimate of the current salary range for individuals able to work a hybrid schedule in the office locally is:

$63,000.00 - $75,000.00

You may also be eligible to take advantage of our benefits offering, 401K, and paid time off plans.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre‑employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.