Senior Business Director - Enterprise Risk Management

Capital One Group; McLean (VA); On-site; USD 180,000 - 250,000; Full time

Job summary

Capital One is seeking a Senior Business Director in Enterprise Risk Management to lead strategic risk initiatives, coordinate cross-functional teams, and translate complex analyses into actionable recommendations for senior leadership.

You will shape risk management architecture, oversee research and analysis, mentor associates, and collaborate with IT, Finance, and operations to strengthen risk disciplines across the enterprise.

Qualifications

• Bachelor's degree in a relevant field.
• 5+ years of quantitative analysis experience.
• 5+ years of qualitative analysis experience.
• 3+ years of people management experience.
• 3+ years in leadership roles.

Responsibilities

• Actively lead our strategic approach to transform Risk Management.
• Oversee development of project proposals, work plans, and research.
• Manage ambiguity and drive clarity among team and stakeholders.
• Craft storylines that articulate findings, insights, and recommendations.
• Directly liaise with senior leadership to move the organization to action.
• Develop relationships with business leaders for better decision-making.
• Mentor and develop less experienced associates on the team.
• Lead internal initiatives including recruiting, staffing, and inclusion.

Skills

Quantitative analysis

Qualitative analysis

People management

Leadership

Executive communication

Strategic thinking

Stakeholder management

Education

Bachelor's Degree

Job description

Senior Business Director - Enterprise Risk Management

As a Senior Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

POSITION FUNCTION:

As a senior leader in Enterprise Risk Management (ERM), you will join a critical second-line-of-defense function responsible for defining the bank's risk management architecture.

We are looking for a Sr. Director to help lead as we transform our risk management practices to be a world-class competitive advantage. The Sr. Director will lead and team with elite professionals to develop and test strategies that ultimately impact the bottom line.

Primary Roles and Responsibilities Include:

• Actively lead our strategic approach to transform Risk Management: This will include: Understanding strategic issues
• Oversee the development of project proposals, work plans, primary and secondary research, and qualitative and quantitative analysis.
• Manage ambiguity and consistently seek to drive clarity amongst team, partners and key stakeholders.
• Craft storylines that clearly articulate findings, insights, and recommendations.
• Directly liaise and communicate with senior leadership to move the organization to action.
• Thought Partnership: Develop and maintain relationships with key business leaders to enable improved decision-making around go-to-market strategy.
• Team Leadership: Manage, mentor and support the development of less experienced associates on the team.
• Internal Leadership: Responsible for helping to lead and drive internal initiatives including but not limited to recruiting, staffing, diversity & inclusion, social activities, etc.

A successful candidate will:

• Build relationships with key business partners to advance Risk Management initiatives
• Advise business partners in identifying high leverage opportunities for more efficient or more well-managed risk management processes that improve customer experience and/or drive competitive differentiation, informed by line of business and enterprise business strategy
• Influence decision making across business units and functional teams
• Leverage executive forums and quarterly reporting to drive engagement with strategy
• Provide thought leadership and catalyze best practice sharing regarding research, strategy, and design, building Capital One's internal customer experience community and expertise.
• Drive cross-pollination and collaboration with other teams within the Enterprise Risk Organization
• Promote the culture and values of Capital One and the Enterprise Risk Organization

CORE COMPETENCIES:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
• Leadership: May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• Strategic; analytic orientation : A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
• Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment

Basic Qualifications:

• Bachelor's Degree
• At least 5 years of experience performing quantitative analysis
• At least 5 years of experience performing qualitative analysis
• At least 3 years of experience performing people management
• At least 3 years