Senior Business Development Strategy & Operations Specialist

Rosendin Electric, Inc.; Mechanicsville (VA); On-site; USD 103,000 - 135,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership)

401k

Annual bonus program

PTO 17 days + 10 holidays

Medical/Dental/Vision

Life Insurance

Disability Insurance

Pre-tax FSAs

Charitable Matching

Job summary

Rosendin Electric, Inc. is seeking a Senior BD Strategy & Operations Specialist to drive CRM optimization, reporting, and governance across the business development function. You will lead small to mid-sized workstreams, partner with Finance, IT, and Operations, and help shape strategic planning and performance reporting.

The role emphasizes collaboration, strong communication, and proactive project management to deliver value across national BD initiatives and cross-functional programs.

Qualifications

• Bachelor's degree in Business, Communications, Marketing, Engineering, or related field.
• 5+ years of experience in program/project management, business operations, consulting, or related field.
• Strong planning, organization, and project management skills with the ability to manage multiple priorities.
• Excellent written, verbal, and presentation skills.

Responsibilities

• Lead CRM optimization and reporting enhancements by coordinating timelines and stakeholders.
• Support growth initiatives, market planning, and leadership requests with data and presentations.
• Collaborate with Finance and Operations on revenue forecasting and dashboards.
• Partner with IT and stakeholders to govern CRM systems and data quality.
• Develop KPIs, scorecards, and governance documents for visibility and accountability.
• Prepare analyses and recommendations to support leadership decisions.
• Coordinate projects and change management, including communications and training.

Skills

Project management

Stakeholder management

Analytical skills

Presentation skills

MS Office proficiency

CRM experience

Data reporting

Cross-functional collaboration

Education

Bachelor's degree in Business/related field

Master's degree

Tools

Salesforce

CRM platforms

Project management software

Job description

Job Details

• Salary: $102800.00 - $135000.00/Yr
• Job type: Full Time

About Rosendin

Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high‑profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.

Why Rosendin? Committed. Innovative. Engaged.

If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity. We have a culture that empowers people, embraces diversity, and inspires everyone to do their best. Rosendin is one of the largest electrical contractors in the United States employing over 7,000 people. We are the largest EMPLOYEE-OWNED company in the industry which means you will be a company owner too and have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success which means you benefit tremendously.

Your Next Opportunity

The Senior Business Development Strategy & Operations Specialist supports key National BD workstreams related to CRM adoption and administration, business planning and reporting, and data governance and process improvement. The role is responsible for leading small to mid‑sized projects and workstreams while supporting larger cross‑functional initiatives across the Business Development organization. This individual operates with some autonomy under the Director of BD Strategy & Operations and is expected to deliver their day‑to‑day responsibilities with moderate supervision. The ideal candidate is highly organized, collaborative, and proactive, with strong communication, analytical, and project management skills.

What You’ll Do

• Lead small to mid‑sized workstreams focused on CRM optimization, reporting enhancements, process improvements, and business operations initiatives by managing timelines, coordinating stakeholders, and tracking deliverables.
• Support Corporate Strategy and BD leadership in executing growth initiatives, market planning efforts, and key business priorities by gathering data, drafting presentations, maintaining planning materials, and tracking action items.
• Collaborate with Finance and Operations to support revenue forecasting, pipeline analysis, and business performance reporting by validating CRM data, maintaining reports, and preparing recurring dashboards and performance summaries.
• Partner with IT and business stakeholders to support CRM governance, system enhancements, and user adoption by documenting requirements, coordinating testing, monitoring data quality, and troubleshooting user issues.
• Develop and maintain key performance indicators, scorecards, business processes, and governance documentation that improve visibility, accountability, and organizational effectiveness.
• Prepare analyses, reporting, and recommendations that support business planning and leadership decision‑making by compiling data, conducting trend analysis, and documenting findings.
• Support operational improvement and change management initiatives by coordinating project activities, maintaining project plans, developing communications and training materials, and tracking implementation progress and adoption metrics.

What You’ll Need to Be Successful

Minimum Qualifications

• Bachelor's degree in Business, Communications, Marketing, Engineering, or related field.
• 5+ years of experience in program/project management, business operations, consulting, or related field.
• Strong planning, organization, and project management skills with the ability to manage multiple priorities simultaneously.
• Excellent written, verbal, and presentation skills.
• Demonstrated ability to build collaborative relationships across departments and communicate effectively with stakeholders at all organizational levels.
• Strong analytical skills with the ability to organize, interpret, and communicate business information.
• Experience developing executive presentations, reports, dashboards, and business communications.
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook.
• Experience working with CRM platforms, reporting tools, or project management software
• Strong attention to detail with the ability to manage competing priorities in a fast‑paced environment.

Preferred Qualifications

• Master's degree
• Project management certifications (e.g., PMP, agile)
• Hands‑on Salesforce experience

Travel

• Up to 20% travel required.

Working Conditions

• General work environment - sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning
• Noise level is usually low to medium; it can be loud on the jobsite.
• We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
• Occasional lifting of up to 30 lbs

You Matter – Our Benefits

• ESOP - Employee Stock Ownership
• 401k
• Annual bonus program based upon performance, profitability, and achievement
• 17 PTO days per year plus 10 paid holidays
• Medical, Dental, Vision Insurance
• Term Life, AD&D Insurance, and Voluntary Life Insurance
• Disability Income Protection Insurance
• Pre-tax Flexible Spending Plans (Health and Dependent Care)
• Charitable Giving Match with our Rosendin Foundation

Pay Range

$102,800.00-$135,000.00 Annual

The pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidate's pay can vary based on location, job‑related experience, skills, and education.

Our success is rooted in our people. We all come together around long‑term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career.

Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.