Senior Business Development Strategy & Operations Specialist

Rosendin; United States; Remote; USD 103,000 - 135,000; Full time

Benefits offered by this job

ESOP - Employee Stock Ownership

401k

Annual bonus program

17 PTO days + 10 holidays

Medical, Dental, Vision Insurance

Life, AD&D, Voluntary Life Insurance

Disability Income Protection

Pre-tax Flexible Spending Plans

Rosendin Foundation charitable giving

Job summary

Rosendin is seeking a Senior Business Development Strategy & Operations Specialist to lead CRM optimization, reporting enhancements, and governance. You will collaborate across departments to drive business planning and performance improvement.

The role requires a Bachelor’s degree and 5+ years in program management or related fields, with strong communication and analytical skills. Travel up to 20% is expected. Rosendin offers ESOP, 401k, annual bonus, PTO and comprehensive benefits.

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, Engineering, or related field.
• 5+ years of experience in program/project management, business operations, consulting, or related field.
• Strong planning, organization, and project management skills with the ability to manage multiple priorities simultaneously.
• Excellent written, verbal, and presentation skills.
• Demonstrated ability to build collaborative relationships across departments and communicate effectively with stakeholders at all organizational levels.
• Strong analytical skills with the ability to organize, interpret, and communicate business information.
• Experience developing executive presentations, reports, dashboards, and business communications.
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook.
• Experience working with CRM platforms, reporting tools, or project management software
• Strong attention to detail with the ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Lead small to mid-sized workstreams focused on CRM optimization, reporting enhancements, process improvements, and business operations initiatives by managing timelines, coordinating stakeholders, and tracking deliverables.
• Support Corporate Strategy and BD leadership in executing growth initiatives, market planning efforts, and key business priorities by gathering data, drafting presentations, maintaining planning materials, and tracking action items.
• Collaborate with Finance and Operations to support revenue forecasting, pipeline analysis, and business performance reporting by validating CRM data, maintaining reports, and preparing recurring dashboards and performance summaries.
• Partner with IT and business stakeholders to support CRM governance, system enhancements, and user adoption by documenting requirements, coordinating testing, monitoring data quality, and troubleshooting user issues.
• Develop and maintain key performance indicators, scorecards, business processes, and governance documentation that improve visibility, accountability, and organizational effectiveness.
• Prepare analyses, reporting, and recommendations that support business planning and leadership decision-making by compiling data, conducting trend analysis, and documenting findings.
• Support operational improvement and change management initiatives by coordinating project activities, maintaining project plans, developing communications and training materials, and tracking implementation progress and adoption metrics.

Skills

Planning & organization

Project management

Communication

Analytical skills

Executive presentations

Stakeholder management

Multitasking

Attention to detail

Education

Bachelor’s degree

Master’s degree (preferred)

PM certifications (PMP, Agile)

Tools

Salesforce

CRM platforms

PowerPoint

Excel

Word

Outlook

Job description

Whether you’re a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.

Why Rosendin?

Committed. Innovative. Engaged.

If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity. We have a culture that empowers people, embraces diversity, and inspires everyone to do their best. Rosendin is one of the largest electrical contractors in the United States employing over 7,000 people. We are the largest EMPLOYEE-OWNED company in the industry which means you will be a company owner too and have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success which means you benefit tremendously.

YOUR NEXT OPPORTUNITY:

The Senior Business Development Strategy & Operations Specialist supports key National BD workstreams related to CRM adoption and administration, business planning and reporting, and data governance and process improvement. The role is responsible for leading small to mid-sized projects and workstreams while supporting larger cross-functional initiatives across the Business Development organization. This individual operates with some autonomy under the Director of BD Strategy & Operations and is expected to deliver their day-to-day responsibilities with moderate supervision. The ideal candidate is highly organized, collaborative, and proactive, with strong communication, analytical, and project management skills.

WHAT YOU’LL DO:

• Lead small to mid-sized workstreams focused on CRM optimization, reporting enhancements, process improvements, and business operations initiatives by managing timelines, coordinating stakeholders, and tracking deliverables.

• Support Corporate Strategy and BD leadership in executing growth initiatives, market planning efforts, and key business priorities by gathering data, drafting presentations, maintaining planning materials, and tracking action items.

• Collaborate with Finance and Operations to support revenue forecasting, pipeline analysis, and business performance reporting by validating CRM data, maintaining reports, and preparing recurring dashboards and performance summaries.

• Partner with IT and business stakeholders to support CRM governance, system enhancements, and user adoption by documenting requirements, coordinating testing, monitoring data quality, and troubleshooting user issues.

• Develop and maintain key performance indicators, scorecards, business processes, and governance documentation that improve visibility, accountability, and organizational effectiveness.

• Prepare analyses, reporting, and recommendations that support business planning and leadership decision-making by compiling data, conducting trend analysis, and documenting findings.

• Support operational improvement and change management initiatives by coordinating project activities, maintaining project plans, developing communications and training materials, and tracking implementation progress and adoption metrics.

WHAT YOU’LL NEED TO BE SUCCESSFUL:

Minimum Qualifications

• Bachelor’s degree in Business, Communications, Marketing, Engineering, or related field.

• 5+ years of experience in program/project management, business operations, consulting, or related field.

• Strong planning, organization, and project management skills with the ability to manage multiple priorities simultaneously.

• Excellent written, verbal, and presentation skills.

• Demonstrated ability to build collaborative relationships across departments and communicate effectively with stakeholders at all organizational levels.

• Strong analytical skills with the ability to organize, interpret, and communicate business information.

• Experience developing executive presentations, reports, dashboards, and business communications.

• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook.

• Experience working with CRM platforms, reporting tools, or project management software

• Strong attention to detail with the ability to manage competing priorities in a fast-paced environment.

Preferred Qualifications

• Master’s degree

• Project management certifications (e.g., PMP, agile)

• Hands-on Salesforce experience

TRAVEL:

• Up to 20% travel required.

WORKING CONDITIONS:

• General work environment – sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning
• Noise level is usually low to medium; it can be loud on the jobsite.
• We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
• Occasional lifting of up to 30 lbs

YOU Matter – Our Benefits

• ESOP - Employee Stock Ownership

• 401k

• Annual bonus program based upon performance, profitability, and achievement

• 17 PTO days per year plus 10 paid holidays

• Medical, Dental, Vision Insurance

• Term Life, AD&D Insurance, and Voluntary Life Insurance

• Disability Income Protection Insurance

• Pre-tax Flexible Spending Plans (Health and Dependent Care)

• Charitable Giving Match with our Rosendin Foundation

Pay Range

$102,800.00-$135,000.00 Annual

The pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidate’s pay can vary based on location, job-related experience, skills, and education.

Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career.

Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.