Senior Business Controls Testing Manager - Controls Assurance

First Citizens; Raleigh (NC); Remote; USD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior Business Controls Testing Manager to oversee risk management within its Enterprise Operations. This remote role involves performing control testing, mentoring associates, and collaborating with business owners to enhance risk mitigation strategies. The ideal candidate will have extensive experience in financial services and operational risk, along with relevant certifications. Join a forward-thinking organization that values proactive risk management and offers the opportunity to shape its operational controls while supporting a culture of continuous improvement and compliance.

Qualifications

• 8+ years in Financial Services or Operational Risk required.
• CIA, CISA, CRISC, CISSP certifications preferred.

Responsibilities

• Perform control testing across various EO domains and evaluate control effectiveness.
• Support RCSA execution and leverage control testing results.

Skills

Control Testing

Risk Management

Project Management

Technical Writing

Auditing

Education

Bachelor's Degree

High School Diploma or GED

Tools

MS Office

Archer

Job description

Overview

This is a remote role that may be hired in several markets across the United States.

The Senior Business Controls Testing Manager plays an important role in identifying risks within First Citizen Bank’s Enterprise Operations (EO) organization. The position will review and validate evidence supporting control effectiveness and escalate findings to management for further remediation. The right candidate will act as a mentor to less experienced associates.

Responsibilities

1. Perform Control Testing: Perform testing of controls in EO domains such as Deposits and Payments, Lending, Commercial Services, Fraud and Branch Operations. Evaluate control design and validate the operating effectiveness of controls in mitigating, monitoring, and reporting risk throughout the Enterprise Operations organization. Build close partnerships with the business owners, identify opportunities to mitigate risks and provide guidance to establish repeatable controls. Produce leadership report of control testing progress, results, and recommendations. Define control automation requirements and identify opportunities to improve and streamline control testing and reporting.
2. Support Risk and Control Self-Assessments (RCSA): Working with the Risk Consultants and Frontline Risk Management teams, leverage risk assessments and control testing results to support RCSA execution to support the identification, assessment and monitoring of organizational risks.

Qualifications

Bachelor's Degree and 8 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 12 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Area of Experience: Project Management or Internal/External Consulting

License or Certification Type: CIA, CISA, CRISC, CISSP certifications preferred.

Preferred Qualifications:

1. 3+ years of Control Testing or auditing experience.
2. Experience in Operations or testing Operation controls.
3. Knowledge of standard risk management or control frameworks such as COBIT, ISO, FFIEC, and ITIL is required.
4. Knowledge of financial sector regulatory practices for a large financial institution.
5. LFI experience.
6. Proficient in MS Office applications.
7. Experience with Archer or a similar Governance, Risk & Controls (GRC) tool.
8. Experience in technical writing or copy editing preferred.