Senior Business Control Specialist

Bank of America; Chicago (IL); On-site; USD 69,000 - 107,000; Full time

Job summary

Bank of America is seeking a candidate to execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function. You will perform testing and quality assurance on controls, supporting adherence to enterprise standards and driving remediation for issues.

The role requires strong data-analysis capabilities, high organization, and the ability to work with varying guidance.

Qualifications

• 2 years of relevant work experience.
• Ability to analyze data and trends.
• Excellent organizational and time-management skills.

Responsibilities

• Conducts assessments of design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise‑wide standards
• Executes Quality Control (QC) practices to support business continuity efforts
• Identify, document, and escalates defects identified during testing, and work closely with Process Owners and leadership to validate results and advise on remediation plans.
• Interacts with internal and/or external contacts to identify, research, analyze and resolve complex problems.
• Partners with leaders to understand existing risks and advise on opportunities to mitigate the risks accordingly.
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Skills

Data and trend analysis

Highly organized

Strong analytical skills

MS Office proficiency

Written & verbal communication

Tools

MS Office

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Overview of Enterprise Independent Testing:

Enterprise Independent Testing (EIT) is the centralized, independent testing function within GRM focused on operating as an enterprise utility to test processes and controls that require testing across the company. EIT's testing provides business leaders visibility of their process and control effectiveness, which enables early risk detection and the mitigation of operational risk. As a center of excellence, EIT conducts independent testing throughout the year globally, providing ongoing feedback to monitor and improve processes. EIT tests processes and controls on behalf of the Second Line of Defense, Front Line Units (FLUs) and Control Functions (CFs), enabling more efficient and effective testing.

Job Description:

This job is responsible for executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise‑wide standards. Job expectations include supporting quality assurance and quality control processes through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation.

Responsibilities:

• Conducts assessments of design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise‑wide standards
• Executes Quality Control (QC) practices to support business continuity efforts
• Identify, document, and escalates defects identified during testing, and work closely with Process Owners and leadership to validate results and advise on remediation plans.
• Interacts with internal and/or external contacts to identify, research, analyze and resolve complex problems.
• Partners with leaders to understand existing risks and advise on opportunities to mitigate the risks accordingly.
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Required Skills and Experience:

• 2 Years of relevant work experience

The successful candidate will possess the following:

• Data and Trend Analysis capabilities
• Highly organized and able to execute multiple priorities
• Must be self‑motivated and comfortable being effective in working with varying levels of guidance and timeline
• Strong analytical capabilities, attention to details, planning, and organizational skills
• Proficient in MS office products
• Proactively anticipate problems and execute solutions
• Continuous improvement mindset
• Excellent written and verbal communication skills

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)

Pay and benefits information

Pay range

$69,000.00 - $107,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.