Lead Business Consultant, Actimize

NiCE; Hoboken (NJ); On-site; USD 100,000 - 130,000; Full time

Job summary

NiCE is seeking a Senior Business Consultant in Hoboken, New Jersey, to assist financial institutions in transforming their financial crime prevention efforts. The ideal candidate will have extensive experience in consulting, particularly in fraud prevention and risk management.

This role requires engaging with senior stakeholders, developing transformation roadmaps, and aligning technology investments with business objectives. Act as a trusted advisor and lead efforts to improve operational efficiencies and compliance outcomes across the board.

Qualifications

• 7+ years of experience in consulting or financial crime operations.
• Strong understanding of AML, fraud, and transaction monitoring.
• Experience with technology adoption in financial institutions.

Responsibilities

• Lead customer engagements in financial crime transformation.
• Develop business recommendations and transformation roadmaps.
• Build relationships with senior executives to drive alignment.

Skills

Financial crime domain expertise

Stakeholder management

Analytical skills

Presentation skills

Strategic thinking

Education

Bachelor's degree in Business, Finance, Economics, or related field

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Senior Business Consultant within NiCE Actimize serves as a strategic advisor to financial institutions, helping clients transform their financial crime prevention, fraud management, risk, and compliance operations through the adoption of Actimize's market-leading AI-powered solutions. This role combines deep industry expertise, business consulting, and solution strategy to help organizations address evolving regulatory requirements, operational challenges, and emerging financial crime threats. The ideal candidate will partner with business and executive stakeholders to identify opportunities for operational improvement, define transformation roadmaps, and maximize the value of Actimize's fraud, AML, transaction monitoring, and AI-driven solutions.

As a trusted advisor, you will engage with senior leaders across financial institutions to align business objectives with technology investments, drive adoption of innovative solutions, and help organizations achieve measurable business outcomes. Success in this role requires strong business acumen, executive presence, financial crime domain expertise, and the ability to influence stakeholders across complex, matrixed environments.

Key Responsibilities

Strategic Business Consulting

• Lead customer engagements focused on financial crime transformation, fraud prevention, AML modernization, and regulatory compliance initiatives.
• Assess current-state business processes, operating models, investigative workflows, and risk management practices.
• Facilitate executive workshops and strategic discovery sessions to identify business objectives, operational challenges, and transformation opportunities.
• Develop business recommendations, future-state operating models, and strategic roadmaps aligned to client priorities.
• Serve as a trusted advisor to business leaders, compliance executives, fraud teams, and risk management stakeholders.

Solution Strategy & Value Realization

• Align customer business objectives with Actimise solution capabilities and AI-powered innovation initiatives.
• Define business success criteria, KPIs, and value realization frameworks.
• Help clients prioritize use cases and transformation initiatives that deliver measurable business impact.
• Develop business cases that demonstrate operational efficiencies, risk reduction, improved detection effectiveness, and return on investment.
• Identify opportunities to improve analyst productivity, investigative effectiveness, and compliance outcomes through technology adoption.

Executive Stakeholder Management

• Build trusted relationships with senior executives and key business stakeholders.
• Lead strategic discussions regarding financial crime trends, regulatory expectations, operational effectiveness, and technology modernization.
• Deliver executive presentations, recommendations, and transformation strategies to C-level audiences.
• Drive stakeholder alignment and sponsorship throughout consulting engagements.
• Influence decision-making across business, compliance, operations, and technology organizations.

Cross-Functional Collaboration

• Partner with Product Management, Sales, Customer Success, Marketing, and Industry Specialists to support customer success and business growth.
• Provide market and customer feedback to influence future product innovation and strategy.
• Contribute to consulting methodologies, best practices, and thought leadership initiatives.
• Support strategic customer engagements and executive briefings.

Industry Leadership

• Maintain expertise in financial crime prevention, AML, fraud detection, sanctions compliance, transaction monitoring, and emerging regulatory trends.
• Serve as a subject matter expert on financial crime operations and industry best practices.
• Act as a thought leader in conversations around AI, machine learning, and analytics-driven financial crime solutions.
• Represent Actimise in customer forums, industry events, and strategic advisory engagements.

Required Experience

• 7+ years of experience in consulting, business transformation, fraud prevention, AML, risk management, compliance, or financial crime operations.
• Strong understanding of financial crime domains including AML, fraud, sanctions, transaction monitoring, KYC/CDD, or related disciplines.
• Experience working with financial institutions, fintech organizations, regulatory agencies, or financial crime technology providers.
• Demonstrated ability to engage and influence executive stakeholders and business leaders.
• Experience leading business process improvement and transformation initiatives.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent communication, presentation, facilitation, and stakeholder management abilities.
• Bachelor's degree in Business, Finance, Economics, Information Systems, Criminal Justice, or a related field.

Preferred Qualifications

• Experience with Actimise solutions or comparable financial crime and fraud prevention platforms.
• Knowledge of AI, machine learning, predictive analytics, and automation technologies.
• Experience supporting enterprise-wide transformation initiatives within financial services.
• Familiarity with global regulatory and compliance frameworks.
• Experience working within complex, matrixed organizations and customer-facing consulting environments.

About NiCE

NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.