Senior Business Analyst, Techno-Functional - Secret Clearance

Reston Consulting Group; Tysons (VA); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Career growth opportunities

Collaborative team environment

Job summary

Reston Consulting Group is seeking a Senior Business Analyst (Techno-Functional) in Tysons, VA to drive service excellence through business process analysis and optimization. This role requires a strong blend of business analysis and technical acumen, as well as an Active Secret Clearance.

The ideal candidate will analyze workflows, conduct root cause analysis, document requirements, and design training programs. Strong Salesforce experience and banking/financial services background are key.

Qualifications

• 5+ years of experience as a Business Analyst or related role.
• Experience leading quality assurance activities within a service desk environment.
• Demonstrated experience in gathering and documenting business requirements.

Responsibilities

• Analyze business operations and workflows to identify improvement opportunities.
• Lead quality assurance activities across service desk operations.
• Design and optimize workflows and standard operating procedures.

Skills

Active Secret Clearance

Salesforce experience

Banking/financial services experience

Analytical skills

Organizational skills

Problem-solving skills

Education

Bachelor's degree in a relevant field

Tools

Salesforce

Job description

Reston Consulting Group is seeking a Senior Business Analyst (Techno-Functional) in Tysons, VA to drive service excellence through business process analysis and optimization. This role requires a strong blend of business analysis and technical acumen, as well as an Active Secret Clearance.

The ideal candidate will analyze workflows, conduct root cause analysis, document requirements, and design training programs. Strong Salesforce experience and banking/financial services background are key.