Senior Business Analyst -Technical

Wolters Kluwer DXG U.S., Inc.; Coppell (TX); On-site; USD 71,000 - 125,000; Full time

Job summary

Wolters Kluwer International in Coppell, TX, seeks a Senior Technical Business Analyst – Product Engineering to translate business goals into precise technical requirements and enable AI-assisted development workflows. You will bridge Product Management, Stakeholders, Architects and Engineering to modernize how we gather, document, and validate specifications throughout the SDLC.

The ideal candidate has 8+ years as a business or systems analyst, strong requirement elicitation, and hands-on

Qualifications

• 8+ years of experience as a business analyst or system analyst.
• Strong elicitation, analysis, documentation and validation of requirements.
• Experience collaborating with software engineering teams and architects.
• Familiarity with APIs, microservices, cloud platforms, and modern architectures.
• Knowledge of SDLC and Agile delivery frameworks.
• Experience with AI-assisted development and tooling is a plus.

Responsibilities

• Translate business objectives into actionable technical requirements and specifications.
• Create structured user stories, use cases, and acceptance criteria.
• Maintain traceability, completeness, and alignment with business outcomes.
• Lead requirement workshops and stakeholder reviews during backlog refinement.
• Define and govern spec-driven development templates and standards.
• Collaborate with product, engineering, QA, and AI teams to ensure quality and delivery.

Skills

Business analysis

SDLC knowledge

Agile

Documentation

Stakeholder mgmt

Requirements elicitation

Education

Bachelor’s or Master’s degree

Tools

Azure DevOps

Jira

Confluence

GitHub Copilot

OpenAI ChatGPT

Claude

Job description

The Senior Technical Business Analyst – Product Engineering is responsible for translating business objectives into detailed, development-ready technical requirements while enabling modern engineering practices such as Spec-Driven Development, AI-assisted software engineering, and AI-powered product innovation. This role serves as a critical bridge between Product Management, Business Stakeholders, Architects, and Engineering teams. The ideal candidate combines strong business analysis expertise with technical acumen and the ability to leverage AI tools to reverse engineer existing applications, discover business rules, generate specifications, validate requirements, and support AI-enabled product development. The individual will play a key role in modernizing how requirements are gathered, documented, validated, and maintained throughout the Software Development Lifecycle (SDLC). They will help establish structured specifications that improve developer productivity, reduce ambiguity, accelerate delivery, and support AI-assisted development workflows.

Key Responsibilities

Partner with Product Management, Engineering, Architects, UX, and Business Stakeholders to understand business objectives and translate them into actionable technical requirements. Elicit, analyze, document, and validate functional and non-functional requirements. Create detailed user stories, use cases, business process flows, acceptance criteria, and technical specifications. Ensure requirements are complete, traceable, testable, and aligned with business outcomes. Facilitate requirement workshops, stakeholder reviews, and backlog refinement sessions.

Spec-Driven Development Enablement

Author and maintain engineering-ready specifications that can be consumed by development teams, architects, QA teams, and AI-assisted development tools. Define detailed functional behaviors, workflows, business rules, data models, integration requirements, and API contracts. Create structured specifications that support automated generation of engineering artifacts and development tasks. Establish requirement templates, standards, and governance practices for Spec-Driven Development. Collaborate with engineering teams to convert requirements into implementation-ready technical work items. Drive requirement quality and completeness to reduce delivery risk and rework.

Prompt Engineering & AI Feature Definition

Develop structured prompts and workflows for business and engineering use cases. Collaborate with Product and AI teams to define requirements for AI-powered product capabilities. Create prompts, evaluation criteria, guardrails, and business validation rules for AI solutions. Support design and validation of Generative AI, conversational AI, intelligent search, recommendation systems, and workflow automation features. Define expected behaviors, user interactions, grounding requirements, and success metrics for AI-enabled experiences.

AI Validation & Quality Assurance

Support Define business-oriented evaluation criteria for AI-powered applications and features. Create validation scenarios, test cases, and benchmark datasets for AI solutions. Work with QA and Product teams to validate response quality, accuracy, relevance, safety, and business effectiveness. Analyze AI evaluation results and recommend improvements to prompts, retrieval strategies, workflows, and user experiences. Establish measurable quality metrics and acceptance criteria for AI-generated outcomes.

Stakeholder Collaboration & Communication

Collaborate effectively with Product Managers, Architects, Engineering Leads, QA teams, UX Designers, and Business Stakeholders. Act as the liaison between technical and business teams, ensuring shared understanding and alignment. Present complex technical concepts, product requirements, and analytical findings in a clear and business-friendly manner. Support leadership teams with business cases, impact assessments, process improvement opportunities, and product strategy initiatives.

Required Skills & Expertise

Bachelor’s or Master’s degree in Business, Computer Science, Software Engineering, or a related field. 8+ years of experience as business analyst or system analyst 3+ years of experience working directly with software engineering teams Advanced requirements elicitation and analysis techniques. User story creation and backlog management. Business process modeling and workflow analysis. Requirements traceability and documentation management. Functional and non-functional requirement definition. Business case development and stakeholder management. Technical Skills Strong understanding of software development lifecycle (SDLC). Experience working closely with software engineering and architecture teams. Knowledge of APIs, microservices, cloud platforms, system integrations, and modern application architectures. Understanding of database concepts, data flows, and system interactions. Familiarity with Agile development methodologies and product delivery frameworks. AI & Modern Development Practices AI-Assisted Requirements Engineering. Spec-Driven Development. Prompt Engineering. AI-Oriented SDLC. AI Testing and Evaluation Frameworks. Generative AI Product Development. Reverse Engineering and Documentation Automation. Developer Productivity Platforms and AI Coding Assistants. Experience with GitHub Copilot, OpenAI ChatGPT, Claude, or similar AI-enabled engineering tools. Analytical & Communication Skills Strong analytical and critical-thinking capabilities. Ability to transform complex business problems into structured requirements. Excellent written and verbal communication skills. Strong facilitation and stakeholder management abilities. Experience leading workshops and requirement discovery sessions.

Preferred Qualifications

Experience supporting enterprise SaaS products and digital platforms. Exposure to AI-powered product development and evaluation processes. Experience with modern product management and engineering collaboration tools such as Azure DevOps, Jira, Confluence, Miro, and GitHub. Experience with process mining, application modernization, or legacy platform transformation initiatives. Experience creating specifications that directly support AI-assisted software development.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation

Compensation: $71,300.00 - $124,500.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Company Overview

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high‑stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

Recruitment Team

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

Diversity & Inclusion

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well‑being are important to us. Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Well‑being: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.

Equality and Legal Compliance

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, or any other characteristic protected from applicable law\...