Senior Business Analyst: Service Delivery Metrics & Dashboards
360 IT Professionals
14 days+
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Job summary
A software development firm located in Illinois is seeking a Senior Business Analyst to assist the Service Assurance Team in building service delivery models, metrics, and dashboards. This role will primarily support CIOs in international and high-growth markets, with no travel expected. The ideal candidate should have experience working as both a QA and BA. Join us to contribute to innovative IT solutions tailored for our globally positioned clients.
Qualifications
- Experience as both QA and BA.
- Familiarity with service delivery models and metrics.
Responsibilities
- Work with Service Assurance Team to build service delivery models.
- Create metrics, reporting, and dashboards to support CIOs.
Job description
A software development firm located in Illinois is seeking a Senior Business Analyst to assist the Service Assurance Team in building service delivery models, metrics, and dashboards. This role will primarily support CIOs in international and high-growth markets, with no travel expected. The ideal candidate should have experience working as both a QA and BA. Join us to contribute to innovative IT solutions tailored for our globally positioned clients.
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