Senior Business Analyst (Rocket Travel by Agoda)

Agoda; Arlington Heights (IL); Hybrid; USD 80,000 - 130,000; Full time

Job summary

Agoda is seeking a Senior Business Analyst to enhance loyalty experiences globally. Roles include analyzing consumer behavior, defining metrics, and creating BI tools. Ideal candidates will have strong analytical skills, effective communication abilities, and experience with data visualization tools. This position offers a competitive salary in a diverse and collaborative work environment.

Benefits

Annual vacation stipend

401k with match

Flexible vacation time

Health and dental insurance

Qualifications

• Proven ability to leverage analytics and quantitative methods.
• Excellent communication skills with proven ability to convey complex messages.
• Entrepreneurial and analytical skills to break down complex problems.

Responsibilities

• Identify new loyalty growth opportunities.
• Create and maintain internal BI tools for data visualizations.
• Collaborate with Product, Account Management, and Partners for insights.

Skills

Analytical skills

Communication skills

Data visualization

Quantitative methods

Education

Bachelor’s degree in technical field

MBA or Master’s degree in Math, Economics, Computer Science or Statistics

Tools

SQL

Python

R

Job description

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership,enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Senior Business Analyst

As our Senior Business Analyst, you’ll shape the future of loyalty experiences that delight customers, drive partner growth, and scale our loyalty platform business globally.

What You’ll Do:

Strategy & Analysis

• Analysis to identify new loyalty growth opportunities.

• Define key success metrics using quantitative methods and data-driven insights.

• Analyze consumer patterns and behavior to inform decision-making

Execution & Delivery

• Create and maintain internal BI tools to scale and reproduce data via visualizations and reporting

• Manage priorities and roadmap for your area’s data needs

• Be the owner of data quality and accuracy within your scope.

Collaboration & Influence

• Work with Product, Account Management, and Partners to deliver deep insights and provide scalable tools

• Collaborate across regions, product areas, and functions to solve some of the world’s most difficult loyalty challenges.

• Deliver insights that drive business value and enhance the learning rate at Rocket Travel.

• Coach and educate the organization on quantitative methods.

What you’ll need to succeed:

• Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).

• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making

• Bias for action to unlock business value for our partners and RTA

• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders

• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change

• You have a background using a BI or data visualization tool such as SQL, Python, R, or equivalent

• Hands-on mentality

It’s great if you have:

• MBA or Master’s degree in Math, Economics, Computer Science or Statistics

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.

The annual salary range for the Chicago-metro area is $80,000 - $130,000.

About Rocket Travel by Agoda:

Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands.

Empowering the world's leading companies to reward every traveler’s journey, Rocket Travel by Agoda is a trailblazer of travel technology—delivering unmatched loyalty solutions with speed, innovation, and a culture that champions inclusivity, collaboration, and excellence at every step. Here is how we work:

• Work with a group of intrinsically motivated peoplewith a track record for building successful new businesses from scratch.

• Embody curiosity, community, and accountability.We live and build products by these values every day.

• Own decisions and take actionthat can be implemented in a matter of days (or hours).

• Get inspiredand encouraged to vacation faster, with an annual vacation stipend.

• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.

• Chicago hybrid (preferred). We have an amazing office in Chicago West Loop. We have a hybrid team and a flexible work environment.

• Share your passion for travelwith equally adventurous teammates.

• Work within the largest online travel company in the world.Rocket Travel creates B2C and B2B2C travel products and is part ofBooking Holdings(BKNG). We have many worldwide partners and a diversified business.

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with aglobal network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership,enhancing the ability for our customers to experience the world.

Our Purpose –Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

Wewill keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read ourprivacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

Wewill keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.