Senior Business Analyst — Resupply

Brightree; Peachtree Corners (GA); On-site; USD 115,000 - 144,000; Full time

Job summary

ResMed Inc. in Peachtree Corners, GA invites a seasoned business analyst to optimize healthcare resupply programs. You’ll translate data into actionable improvements that enhance patient care, payer documentation, and provider collaboration, across product, analytics and operations.

You’ll drive KPI-driven decisions, build business cases, and partner with cross-functional teams to refine dashboards and deliver measurable gains in efficiency and patient outcomes.

Qualifications

• 5+ years in business analysis or healthcare operations.
• Experience in recurring supply models (DME, pharmacy, respiratory care, or sleep therapy).
• Ability to document requirements and translate into process or system improvements.

Responsibilities

• Analyze resupply workflows and identify improvement areas across eligibility, order cycles, and payer documentation.
• Clarify business needs, articulate requirements, and define success measures with cross-functional partners.
• Develop business cases and recommendations balancing feasibility, cost, and impact.
• Track outcomes of improvement initiatives to strengthen patient experience and performance.
• Partner with analytics to refine dashboards and align reporting with workflows.
• Create executive summaries and presentations communicating tradeoffs and decisions.

Skills

Business analysis

Healthcare operations

Stakeholder collaboration

Analytical thinking

Communication

Tools

Power BI

Tableau

Job description

Turn insights into better healthcare experiencesYou help Resmed teams connect patient needs, provider goals, and operational realities to meaningful business outcomes. In this role, you focus on continuous improvement across healthcare resupply programs—where reliable access to medical equipment and supplies directly shapes patient care.You will translate analysis into actionable recommendations, enabling teams to improve service quality, operational performance, and adherence outcomes for patients with ongoing therapy needs.Working across product, analytics, technology, and operations, you’ll identify opportunities to strengthen workflows, inform decision-making, and enhance revenue and retention. You’ll bring both healthcare business acumen and structured problem-solving to connect insights with measurable improvement.What You’ll DoAnalyze resupply workflows and identify improvement areas across patient eligibility, order cycles, and payer documentationClarify business needs, articulate requirements, and define success measures with cross-functional partnersEvaluate opportunities to boost operational efficiency and revenue for recurring supply and therapy categoriesDevelop clear business cases and recommendations balancing feasibility, cost, and business impactReview and interpret KPI trends to translate performance insights into practical actionPartner with analytics teams to refine dashboards and ensure reporting aligns with real-world workflowsCreate concise executive summaries and presentations that communicate tradeoffs and decisions effectivelyTrack outcomes of improvement initiatives to strengthen patient experience and operational performanceWhat You Bring5+ years of experience in business analysis or healthcare operationsStrong understanding of recurring supply models such as DME, pharmacy, respiratory care, or sleep therapyProven ability to document requirements and translate them into process or system improvementsAnalytical and structured approach to business challenges and prioritizationSkilled in interpreting metrics and identifying business opportunitiesExcellent communication and stakeholder collaboration skillsStrong attention to detail and ability to manage multiple prioritiesNice to HaveFamiliarity with diabetes care and related supply workflows, including CGMBackground in business case development or process improvement projectsUnderstanding of payer requirements and revenue cycle processesExperience supporting product, sales, or operations teamsFamiliarity with BI tools such as Power BI, Tableau, etc.What Sets You ApartAnalytical Thinking - You transform complex business data into actionable insights.Customer-First Perspective - You balance operational goals with patient and provider needs.Collaborative Leadership - You build trusted partnerships across diverse teams.Growth Orientation - You seek continuous improvement through thoughtful experimentation.Systems Mindset - You connect technology, process, and people to deliver scalable solutions.Why Join ResmedAt Resmed, you’ll help advance healthcare innovation that makes a genuine difference in people’s lives. Our teams work together to improve patient outcomes, empower providers, and strengthen healthcare systems through clarity, connection, and collaboration. You’ll be part of work that has direct impact—from supporting better adherence to enabling continuous supply for therapies that keep people healthy at home.Benefits and CompensationAt Resmed, we're shaping the future by investing in our people through competitive pay, flexible work arrangements, and programs that support personal and professional growth.Benefits (employees regularly scheduled to work 30+ hours per week) include:Medical, dental, vision, life, AD&D, and disability insuranceHSA, FSA, commuter benefits, and sleep care management401(k), ESPP, EAP, and tuition assistanceTime off – Flexible Time Off (FTO)14 paid company holidaysUp to 14 weeks primary caregiver leave or 2 weeks secondary caregiver leaveCompensation: Compensation is based on geographic location, qualifications, experience, skills, and internal equity. For positions outside the U.S., compensation is aligned to local market conditions. Resmed generally does not hire at or near the top of the pay range.Pay Range: 115,000.00 - 144,000.00 USD AnnualEligible employees may have the opportunity to participate in incentive compensation programs, subject to applicable plan terms and eligibility requirements.Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.