SENIOR BUSINESS ANALYST, Research Operations, Analytics & Systems

Boston University; Boston (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

A public university in Massachusetts is seeking a Senior Business Analyst for Research Operations. This temporary position involves supporting the implementation of the Huron system and providing functional support for the Kuali Research system. Candidates should possess a bachelor's degree in a relevant field and have 3-5 years of experience in sponsored program administration. Strong problem-solving skills and experience with enterprise systems are essential.

Qualifications

• 3-5 years of experience in sponsored program administration preferred.
• Experience with system support and business process analysis.
• Ability to translate business requirements into system documentation.

Responsibilities

• Provide functional support and maintenance for research administration systems.
• Conduct business process analysis on existing workflows.
• Assist with user acceptance testing and provide tiered system support.

Skills

Strong problem solving skills

Excellent communication skills

Time management

Multi-tasking skills

Knowledge of enterprise systems

Ability to lead meetings

Teamwork

Education

Bachelor's degree in management information systems or related field

Tools

SAP

Kuali Research

Job description

SENIOR BUSINESS ANALYST, Research Operations, Analytics & Systems

This is a temporary (2 years) training position to assist with the implementation of the Huron system. This is a backfill position to assist with Business Analyst, Award Maintenance, and general operations responsibilities during the implementation of the Huron system.

The Business Analyst is responsible for the functional support and maintenance of the Kuali Research system, as well as other key Research Administration systems and acts as a liaison with the IS&T department. The Business Analyst performs business process analysis on new and existing workflows and functionality in order to enhance processes. Through effective functional writing, the Business Analyst translates business requirements into system changes, enhancements, and documented standard procedures.

The Business Analyst serves as a client-side representative on research administration system projects, assists with user acceptance testing, and handles tier 1 and tier 2 system support. The Business Analyst supports the Award Maintenance team, with the processing of award and post-award actions. The Business Analyst also provides training to central office staff and the broader research community in support of system use.

Required Skills

• A bachelor's degree in management information systems, business administration, or a related field or the equivalent combination of formal education and experience.
• At least three to five years experience in one or more aspects of sponsored program administration in a university or related environment preferred for the senior level, 1+ years for the Business Analyst Level.
• System support experience preferred, as well as strong problem solving and communication skills.
• Reliable, thoughtful, and takes initiative.
• Broad experience with enterprise wide systems including SAP and Kuali Research preferred.
• Strong time management and multi-tasking skills are critical.
• Ability to learn and master complex systems and understand the interdependencies involved when updating and manipulating those systems.
• Strong understanding and experience with business process analysis.
• Experience with functional writing and the ability to translate business requirements into system changes, enhancements, and documented standard procedures.
• Ability to lead meetings and present to key stakeholders and executive leadership.
• Must work well in a team environment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.