Senior Business Analyst for the Division of Budget and Program Operations (City HAP Program)

Cityofnewyork; New York (NY); Presencial; USD 85.000 - 120.000; Jornada completa

Descripción de la vacante

New York City Department of Housing Preservation and Development (HPD) is seeking a capable technology project manager to support HAS in implementing the 5 Year Technology Plan and related initiatives. You will collaborate with HAS staff, vendors, and HPD Tech teams to coordinate requirements, timelines, and rollout strategies.

You will develop and maintain project plans, assist with data analysis and presentations, and help translate business needs into actionable IT solutions that advance

Descripción del empleo

About The Agency

The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.

As the nation's largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York's tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.

Your Team

The Office of Housing Access and Stability (\"HAS\") consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.

The Division of Budget and Program Operations (BPO) within the Office of Housing Access and Stability provides support services to the Division of Housing Opportunity, Division of Tenant and Owner Resources, the Division of Housing Stability, and the Division of Policy and Program Innovation. BPO assists with monitoring and supporting program budgeting and planning, including both staffing and procurement support. The Division also manages the Housing Quality Enforcement and related inspection functions for the Office. In addition, the BPO team coordinates technology initiatives and analytics across the Office in coordination with key technology stakeholders across the agency, providing support on key systems to internal and external stakeholders.

Your Impact

The City Housing Assistance Program (CHAP) is a city funded rental assistance program administered by the New York City Department of Housing Preservation and Development (HPD). The program provides rental assistance to low-income households with incomes at or below 50% of Area Median Income (AMI) who are at risk of homelessness, including eligible rent-stabilized households facing eviction for nonpayment of rent and certain households residing in shelter who do not qualify for existing rental assistance programs. CityHAP helps eligible households maintain stable, permanent housing by subsidizing their rent, with the household generally contributing 30% of its adjusted monthly income toward rent. The program provides targeted assistance to New Yorkers facing housing instability while helping preserve rent-stabilized housing and prevent homelessness.

Your Role

The Division of Tenant and Owner Resources is in the process of implementing a series of large transformative technology projects that affect all users in the division. Under the direction of the Director for Program Strategy, you will be assisting in managing the implementation of HPD's 5 Year Technology Plan for the Office of Housing Access and Stability and other technological initiatives.

Your Responsibilities

• Assist with the management and execution of DTR's 5 Year Technology plan. Participate in meetings with HAS, vendors and HPD Tech teams to assess operational issues, suggest technology solutions, catalog existing technology and technology needs, and strategize the delivery and timing of technology solutions.
• Assist in managing and coordinating multiple technology projects. Participate in working with HAS staff, stakeholders and leadership, collecting requirements, and assisting with prioritization. Maintain a working knowledge of technologies, and projects in flight; their level of effort; and release schedules.
• Work closely with business analysts within the PSA team and HAS staff to learn and ensure technology is deployed is operationalized effectively. Where appropriate assist developing the As-Is and To-Be workflows, training aids and manuals, and perform training. Coordinate with appropriate teams for post go-live support.
• Establish, maintain, track, and monitor project plans and assignments to ensure that project timelines are followed from conception to delivery.
• Assist in creating presentations and data analysis for team meetings as needed.
• Work on other projects and initiatives, at the discretion of the Director, that further strengthen and enhance the goals and mission of the Office.
• Develop an in-depth knowledge of HAS business operations and work with stakeholders to design new processes that achieve strategic goals.
• Coordinate with othe