Senior Business Analyst - Fleet & Facilities Maintenance

City of San Antonio; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

City of San Antonio’s Fleet Operations & Maintenance division seeks an experienced analyst to identify and implement business and operational efficiencies across divisions.

Under direction, the role operates between public agencies and private sector partners, providing data-driven recommendations and assisting in budget preparation. Strong data analysis and project management skills are essential.

Qualifications

• Bachelor's Degree from an accredited college or university.
• Two (2) years of business or project analysis experience.

Responsibilities

• Evaluates the efficiency of current and new programs and implements program changes.
• Gathers, compiles, reviews, and analyzes data for performance metrics analysis for the Building and Equipment Service Department.
• Monitors current and new programs for efficiencies and effectiveness based on performance metrics data.
• Review output reports from the fleet management system and analyze for patterns and trends to make recommendations for improvements.
• Conduct a comparative analysis on the cost of providing services and compare to peer cities.
• Identifies, evaluates, and prioritizes functional and technical needs and requirements.
• Analyzes and interprets data to inform strategic decision‑making.
• Develops strategic plans that align with department goals and objectives.
• Assists in the preparation of the annual departmental or divisional budget.
• Presents detailed business cases, process models, and system workflows.
• Oversees the implementation and integration of new systems and technologies.
• Monitors project progress, identifies risks, and implements mitigation strategies.

Skills

Management principles

Project management

Data analysis

Budgeting

Statistics

Communication

Education

Bachelor's Degree

Tools

Microsoft Office

Excel

Job description

Under direction, identifies and implements business and operational efficiencies and business processes relating to projects and activities between various divisions, departments, public agencies, and private sector representatives. May exercise functional or technical supervision over assigned staff.

Work Location

San Antonio Fleet Operations & Maintenance - 329 S Frio St, San Antonio, TX 78207

Work Hours

7:45 a.m. - 4:30 p.m.; Monday - Friday

Responsibilities

• Evaluates the efficiency of current and new programs and implements program changes.
• Gathers, compiles, reviews, and analyzes data for performance metrics analysis for the Building and Equipment Service Department.
• Monitors current and new programs for efficiencies and effectiveness based on performance metrics data.
• Review output reports from the fleet management system and analyze for patterns and trends to make recommendations for improvements.
• Conduct a comparative analysis on the cost of providing services and compare to peer cities.
• Identifies, evaluates, and prioritizes functional and technical needs and requirements.
• Analyzes and interprets data to inform strategic decision‑making.
• Develops strategic plans that align with department goals and objectives.
• Assists in the preparation of the annual departmental or divisional budget.
• Prepares written reports, summaries, and presentations on program status, progress, and results.
• Develops and presents detailed business cases, process models, and system workflows.
• Works to ensure coordination between divisions within the department.
• Oversees the implementation and integration of new systems and technologies.
• Monitors project progress, identifies risks, and implements mitigation strategies.
• Performs related duties and fulfills responsibilities as required.

Minimum Qualifications

• Bachelor's Degree from an accredited college or university
• Two (2) years of business or project analysis experience

Preferred Qualifications

• Valid Class "C" Driver's License.
• Experience utilizing Microsoft Office applications, with a high focus on Excel database management.
• Experience performing time studies and process improvement analysis.
• One (1) year of experience in a fleet shop or facilities maintenance environment.
• One (1) year of performance benchmarking experience.
• Knowledge and experience with data collection, analysis, and reporting.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full‑time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full‑time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre‑employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge & Skills

• Knowledge of management study principles, project management methods, and data analysis
• Knowledge of computer software and hardware applications
• Knowledge of budget and accounting principles
• Knowledge of general statistical and quantitative methods
• Ability to analyze and recommend solutions to management and organizational problems
• Ability to assist in the preparation of budgets and accounting systems
• Ability to operate a computer keyboard and other basic computer equipment
• Ability to develop and implement innovations toward improving the department's operations and delivery of services
• Ability to communicate clearly and effectively
• Ability to develop, implement, and evaluate new programs
• Ability to perform all the physical requirements of the position with or without accommodations
• Ability to work primarily in an office environment