Senior Business Analyst: Digital Transformation & AI Tools

South Gloucestershire Council; United States; Hybrid; USD 74,000 - 101,000; Full time

Job summary

South Gloucestershire Council is seeking a Senior Business Analyst to shape future digital solutions that serve residents and frontline workers. You will work within an Agile team, applying business analysis and service design skills to deliver user-centered digital products using Dynamics 365, Power Platform and Azure PaaS.

You will gather requirements, write user stories with acceptance criteria, and contribute to end-to-end service journeys.

Qualifications

• Strong knowledge and experience in a Business Analysis or similar role within a technology or digital delivery team.
• Experience of digital transformation and delivering value for money.
• Ability to manage relationships with customers, stakeholders and suppliers, and communicate clearly to a wide audience.

Responsibilities

• Shape and design future digital solutions for residents and frontline workers.
• Gather and refine requirements and write well-architected user stories with clear acceptance criteria for development.
• Design end-to-end service journeys and develop evidence-based proposals with colleagues.

Skills

Business Analysis

Service Design

Agile

Stakeholder Management

Communication

Education

Business Analysis qualification

Tools

Capita One

Dynamics 365

Power Platform

Azure PaaS

Job description

South Gloucestershire Council is seeking a Senior Business Analyst to shape future digital solutions that serve residents and frontline workers. You will work within an Agile team, applying business analysis and service design skills to deliver user-centered digital products using Dynamics 365, Power Platform and Azure PaaS.

You will gather requirements, write user stories with acceptance criteria, and contribute to end-to-end service journeys.