Senior Business Analyst, Debit Card Ops & Product Lead

Fairygodboss

Cleveland (OH)

On-site

USD 53,000 - 105,000

Full time

7 days ago
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Benefits offered by this job

Health insurance
401(k) match
Paid holidays

Job summary

PNC in Pittsburgh, PA or Cleveland, OH, seeks a Senior Business Analyst for Retail Banking Operations - Debit Card to drive improvements in the debit card experience. You will gain hands-on project management exposure and work across teams to deliver impactful outcomes.

Candidates should understand the debit card space, be a self-starter, and be prepared for some nights and weekends as projects demand. Collaboration with vendors and stakeholders is essential.

Qualifications

  • Experience in business analysis or project management within financial services.
  • Ability to write clear requirements and Agile user stories.
  • Strong analytical mindset with data-driven decision making.

Responsibilities

  • Research customer pain points and trends.
  • Break down operational challenges into actionable steps.
  • Write clear Agile user stories and product specifications.
  • Coordinate daily with teammates, vendors and stakeholders.
  • Execute procedures to support operational soundness.

Skills

Data Analytics
Decision Making
Business Processes
Management Reporting
Prioritization
Waterfall Model

Education

Bachelors

Job description

PNC in Pittsburgh, PA or Cleveland, OH, seeks a Senior Business Analyst for Retail Banking Operations - Debit Card to drive improvements in the debit card experience. You will gain hands-on project management exposure and work across teams to deliver impactful outcomes.

Candidates should understand the debit card space, be a self-starter, and be prepared for some nights and weekends as projects demand. Collaboration with vendors and stakeholders is essential.

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