Senior Business Analyst

Grape Up; Town of Poland (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Grape Up in New York is seeking a Senior Business Analyst to drive the modernization of an airport management software suite. You will represent the client’s Product Owner in a Scrum team, manage product backlogs, and leverage AI tools for analysis. Strong experience in a product-focused role and exceptional communication skills are essential.

The role involves collaboration with various stakeholders, documentation of requirements, and supporting business growth through effective strategies.

Qualifications

• Extensive experience in product-focused roles, cooperating directly with client's organization and development teams.
• Strong hands-on experience in requirements exploration and validation techniques.
• Practical experience with team collaboration tools.

Responsibilities

• Represent the client’s Product Owner within the delivery Scrum team.
• Own and manage the product backlog by translating complex business requirements.
• Use diverse requirements exploration techniques to gather and refine business needs.
• Leverage AI tools to enhance the analysis of legacy systems.
• Proactively collaborate with developers, testers, and stakeholders.
• Prepare comprehensive documentation, including business and technical requirements.
• Act as a trusted advisor to the client.
• Support Grape Up’s business growth and contribute to pre-sales activities.
• Communicate fluently in English with international teams.

Skills

Senior Business Analyst

Requirements Engineer

Product Owner

Requirements gathering

Stakeholder management

JIRA

Confluence

Analytical mindset

Communication skills

Education

Experience in senior, product-focused roles

Tools

JIRA

Confluence

Trello

Azure DevOps

Job description

At Grape Up our mission is leveraging technology to drive software innovation.

Join an ambitious initiative aimed at modernizing selected modules of an airport management software suite. As a Senior Business Analyst, you will work closely with the client’s Product Owner and various stakeholders, playing a pivotal role in shaping the product roadmap, driving backlog management, and ensuring delivery of business value. As part of our modernization process, you will also have the opportunity to leverage advanced AI/LLM‑powered tools to support analysis of legacy systems, process optimization, and decision‑making.

Responsibilities

• Represent the client’s Product Owner within the delivery Scrum team, ensuring alignment between business objectives and technical delivery
• Own and manage the product backlog by translating complex business requirements into well‑defined items, continuously refining and prioritizing them in line with project goals and MVP, while facilitating refinement sessions and guiding the development team throughout sprints to ensure clarity of scope and priorities
• Use diverse requirements exploration techniques to gather, validate, and refine business needs while driving continuous discovery processes to identify, shape, and plan future iterations based on evolving project requirements
• Leverage AI/LLM‑powered tools to enhance the analysis of legacy systems, accelerating insights and improving decision‑making
• Proactively collaborate with developers, testers, architects, and client‑side stakeholders to address blockers, manage dependencies, and mitigate risks
• Prepare clear and comprehensive documentation, including business and technical requirements, process flows, and high‑quality User Stories
• Act as a trusted advisor to the client by proactively identifying opportunities, challenging assumptions, and recommending solutions that maximize business value
• Support Grape Up’s business growth by collaborating with Sales and contributing to pre‑sales activities, new opportunities, and the evolution of service offerings
• Communicate fluently in English, both spoken and written, ensuring smooth collaboration with international, English‑speaking teams

Requirements

• Extensive experience in senior, product‑focused roles (e.g., Senior Business Analyst, Requirements Engineer, Product Owner) cooperating directly with client’s organization and development teams
• Strong, hands‑on experience in using a variety of requirements exploration and validation techniques
• Practical experience with team collaboration tools such as JIRA, Confluence, Trello, or Azure DevOps
• Strong analytical mindset with the ability to extract insights from complex data and systems
• Proactive and solution‑oriented approach to problem‑solving and decision‑making
• Excellent skills in requirements gathering, analysis and documentation, paired with expertise in creating high‑quality User Stories
• Strong consulting mindset with proven ability to proactively engage stakeholders, influence decisions, and drive solution discovery beyond requirements gathering
• Proficiency in English at a level that enables seamless cooperation with native speakers
• Outstanding communication and stakeholder management skills
• Willingness for office visits and occasional business trips
• A match to our culture – a team player with strong communication skills, focusing on what brings value, eager to drive change by taking the initiative and caring for an open and friendly atmosphere

Nice to have

• Practical knowledge of agile delivery, especially Scrum (PSPO certification or equivalent)
• Experience working on large‑scale, corporate projects
• Experience in using AI/LLM‑powered tools in a professional context