Senior Business Analyst

American Red Cross; Houston (TX); Remote; USD 80,000 - 90,000; Full time

Job summary

A humanitarian organization is looking for a Sr Business Analyst to support its Fundraising Team. This remote position requires at least 4 years of related experience and a Bachelor's degree. The Analyst will serve as a liaison between technology and business needs, ensuring proper data and systems support for fundraising. Competitive salary and benefits are provided.

Benefits

Medical, Dental, Vision plans

401K with up to 6% match

15 days PTO and 11 paid holidays

Qualifications

• Minimum 4 years of related experience or equivalent combination of education and related experience required.
• Experience with regional fundraising data coordination and management desired.
• Degree in Computer Science, Information Technology, or Business Management.

Responsibilities

• Act as a liaison between business unit and IT for fundraising program requirements.
• Analyze user requests and develop solutions.
• Provide user support for business applications.

Skills

Effective verbal and written communication skills

Ability to apply technical expertise to resolve problems

Ability to prioritize and execute tasks efficiently

Ability to work on a team

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Remote Data Capture (RDC)

Donor Data Portal

Power BI Reports

Microsoft Office

Job description

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good!

Overview

The American Red Cross is currently seeking an Sr Business Analyst to support our Fundraising Team across the United States. This is a virtual National Headquarters position and can be located anywhere in the United States.

When you choose to be a force for good, you\'ll have mentors who empower your growth along a purposeful career path. You align your life\'s work with an ongoing mission that\'s bigger than all of us. As you care for others, you\'re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Responsibilities

The Senior Business Analyst serves as a liaison between the business unit, information technology, and other business partners to ensure that data and technological requirements meet the needs of fundraising program end users. Work within multiple technologies and complex systems. Develop requirements and specifications, maintain data integrity, troubleshoot issues, and document procedures. Provide support, development, and leadership guidance to co-workers, partners, and volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.

• Analyzing user requests and needs, associated data, technology capability and risks and make recommendations and/or take necessary resolution actions, develop detailed supporting documentation.
• Execute business application-related processes and transactions.
• Provide user support related to business applications in day-to-day operations. Facilitate user training and awareness as required.
• Ensure applications are optimized to support business objectives and processes. Participate in efforts related to implementations, releases and systems modifications.
• Develop and execute test scenarios and procedures.
• Evaluate business and user needs and translate these into proper system requirement specifications and documentation.
• Export and import data as necessary. Ensure high data integrity is maintained. Analyze and validate data.
• Design and prepare customized reports, document report specifications. Ensure standard reporting procedures are aligned with business reporting requirements.
• Assist in the development of performance metrics and project reports.

Qualifications

Education: Bachelor\'s degree or equivalent experience required.

Experience: Minimum 4 years of related experience or equivalent combination of education and related experience required.

Skills & Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team.

Travel: Travel may be required. Operational flexibility to meet sudden and unpredictable business needs and a willingness to work outside the established standard business hours if necessary

Competitive Edge

• Experience with regional fundraising data coordination and management desired
• Degree in Computer Science, Information Technology, or Business Management
• Excellent written and verbal communication skills
• Experience working in Salesforce, Remote Data Capture (RDC), Donor Data Portal, and Power BI Reports
• Proficient in Microsoft Office with the versatility to apply these tools across a range of business functions. (data management, workflow automation, presentation delivery, and strategic reporting)
• Demonstrate ability to solve problems and analyze data
• Strong attention to detail

Salary & Benefits

SALARY INFORMATION: The salary range for this position is $80,000- $90,000.

The salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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