Senior Business Analyst

The Lab Consulting; Houston (TX); Hybrid; USD 85,000 - 120,000; Full time

Job summary

The Lab Consulting is a mid-sized Management Consulting, Automation, and Data/Process Science firm established in 1993, serving Fortune 1000 companies across North America. Projects are conducted off-site from our Houston office, with a 50% hybrid work model and 10-15% travel as needed.

The Business Analyst will play a key role in large automation programs and tactical solutions, leading requirements, mapping processes, and collaborating with SMEs to create user stories and acceptance criteria.

Qualifications

• Bachelor's degree in Business or related field.
• 4+ years' of experience in related industry.
• Strong written and verbal communication skills.

Responsibilities

• Identify and document current state business processes, eliciting pain points and opportunities.
• Lead stakeholder meetings and presenting findings.
• Lead requirements gathering on projects using moderately complex technical skills.
• Identify processes and workflows that can be enhanced by RPA/AI/Analytics.
• Document current state business processes with As-Is maps and narratives.
• Evaluate workflows to improve efficiency and automation usage.
• Understand Automation/AI tools such as UiPath and Power Automate.
• Collaborate with business units to understand processes to automate.
• Gather underlying process metrics to drive analysis of changes.
• Focus on improving corporate performance by managing business processes.
• Facilitate working sessions to generate consensus on new processes.
• Assist in managing the Work Intake process.
• Create user stories with clear acceptance criteria.
• Make recommendations for process improvements for clients.
• Create business process maps and analysis documentation.
• Communicate automation needs between business units and IT.
• Collaborate with internal and client teams to push projects forward.
• Lead small to moderately complex projects delivering analytics and RPA capabilities.
• Provide day-to-day production support and ongoing process improvement.

Skills

Communication skills

Stakeholder meetings

Requirements gathering

Education

Bachelor's degree in Business or related field

Tools

UiPath

Microsoft Power Automate

Job description

We are a mid-sized Management Consulting, Automation, and Data/Process Science firm, established in 1993, serving Fortune 1000 companies throughout North America. We have developed a unique, template-based and data-centric approach to our client projects, which are conducted off-site from our Houston office.

The Lab is proud to announce we have invested in a new office build out in the Galleria area. We are mindful of employee experience and currently operate a 50% hybrid work from home model. All employees work at home 50% of the time, and in the office 50% of the time. 10-15% domestic travel may be required depending on client needs.

Work hours are 8-5 Monday through Friday.

As part of a Data Science, Consulting Analyst and Robotic Process Automation team, the Business Analyst plays a key role in both large-scale end-to-end automation programs, and smaller, tactical related solutioning. The Business Analyst will formulate and define scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements:

• Identify and document current state business processes, eliciting both pain points and opportunities through interviews and direct observation of employees.
• Lead stakeholder meetings and presenting findings
• Leads requirements gathering effort on projects using moderately complex technical skills.
• Identify processes and workflows that can be enhanced by a Robotics Process Automation (RPA) /AI/Analytics
• Document the current state business processes by creating “As Is” process maps and narratives.
• Critically evaluate Business workflows with a view to improve efficiency and enhance our usage of RPA and Workflow Automation.
• Ability to understand Automation/AI tools, e.g. UiPath, Microsoft Power Automate
• Works closely with functional teams and business units to clearly understand defined processes to be automated
• Gather underlying process metrics to drive analysis of business process changes.
• Focuses on improving corporate performance by managing business processes.
• Facilitate working sessions with stakeholders to generate consensus on new business processes.
• Assist in managing the Work Intake process
• Work with business SME’s during refinement meetings to create user stories with clear acceptance criteria.
• Makes recommendations for business process improvements for clients
• Create business process maps and summary level analysis documentation
• Acts as a liaison between business units and IT to understand automation needs and to communicate production status and issues
• Closely collaborations with the internal and client teams to push projects forward
• Leads small to moderately complex projects from start to finish to deliver both analytics and RPA specific capabilities
• Works with internal teams in day-to-day production support and on-going process improvement

Qualifications

• Bachelor's degree in Business or related field
• 4+ years' of experience in related industry
• Strong written and verbal communication skills