Senior Business Analyst

East West Bank; El Monte (CA); On-site; USD 75,000 - 100,000; Full time

Job summary

East West Bank in California seeks a Senior Business Analyst to support Loan and/or Trade Operations with data analytics, process improvements, and system enhancements. You will liaison between end users and IT, manage medium- to large-scale projects, and contribute to User Acceptance Testing.

You will document procedures, train users, automate reports, and help ensure regulatory compliance. The ideal candidate has 5–7 years in banking, strong Excel and SQL skills, and experience with IBS

Qualifications

• Bachelor’s degree in finance, business, engineering, science or related fields or equivalent work experience.
• 5 to 7 years in banking, preferably in commercial and mortgage lending.
• Experience in process automation design and implementation.
• Excellent analytical skills with complex data analysis.
• Excellent written, verbal and comprehension communication skills required.
• Ability to work independently, take initiative, and collaborate across a complex organization.
• Advanced Excel and intermediate SQL skills.

Responsibilities

• Conduct data analysis and ad hoc reports.
• Liaise between end users and IT/vendors to design solutions.
• Improve processes to boost efficiency and meet regulatory needs.
• Write system requirements and coordinate delivery.
• Design and execute user acceptance testing.
• Manage Loan and/or Trade Operations projects.
• Present insights and project updates to leadership.
• Train end users on new or upgraded systems.
• Identify data report automation opportunities.
• Support data quality improvements.
• Document procedures and guides for critical apps.
• Support junior analysts.
• Perform additional tasks as needed.

Skills

Data analysis

Ad hoc reporting

SQL

Excel

Stakeholder liaison

Process automation

Leadership

Communication

Education

Bachelor’s degree

Tools

IBS Insight

LPS

SAP Business Intelligence

Passport

Job description

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

The Senior Business Analyst is responsible for supporting the Loan and/or Trade Operations business units in data analytics tasks, Operational Excellence initiatives, system enhancements/implementation, and design & implementation of medium- to large-scale projects. This position will handle large amounts of data and design feasible solutions, and act as a liaison between the solution end users and the business partners (such as IT, Enterprise Project Management, etc.) and/or third party vendors. This position will also be responsible for the management of Loan and/or Trade Operations projects, development of system business requirements and perform User Acceptance Testing. This position also documents procedures, delivers user training and provides training to junior business analysts.

Responsibilities

• Conduct data analysis and generate ad hoc management reports based on the requests from business units
• Act as a liaison between end users and business partners (such as IT, Change Execution, etc.) and/or 3rd party vendor to design feasible analytical and/or technical solutions for medium to large projects and operational needs
• Develop appropriate process flow to improve efficiency and quality as well as meeting compliance/regulatory requirements
• Write business requirements for system-related projects and work with IT and/or 3rd party vendor to ensure the successful solution delivery
• Design and perform user acceptance test to ensure a system or application functions as expected
• Manage project implementation on behalf of Loan and/or Trade Operations business teams
• Present analysis result and/or project progress update to the management team, business units and business partners
• Provide training to business unit end users on newly developed/upgraded systems
• Identify the opportunities for data report automation and work with IT to materialize such opportunities
• Assist in identifying data quality issues and recommend options and implement process improvements
• Compile and maintain the documentation (such as procedures, guides, instructions, etc.) for critical applications, reports and daily business analytics processes
• Provide support and training to other business analysts
• Perform other miscellaneous tasks as requested

Qualifications

• Bachelor’s degree in finance, business, engineering, science or related fields or equivalent work experience
• Minimum 5 to 7 years experience in banking industry preferably in commercial and mortgage lending
• Demonstrable experience in process automation design and implementation
• Excellent analytical skills, with experience performing complex data analysis
• Excellent written, verbal and comprehension communication skills required
• Ability to work independently, take initiative, and collaborate across a complex organization
• Ability to manage multiple priorities with attention to detail, adapt quickly to changes and work effectively in a fast-paced environment
• Proficient in Microsoft Office with advanced Excel skills and intermediate SQL skills required
• Working knowledge in IBS Insight, LPS, SAP Business Intelligence, and Passport applications are preferred
• Good leadership skills required

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Compensation

The base pay range for this position is USD $75,000.00/Yr. - USD $100,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.