Senior BuildOps Analyst - Remote ERP Transformation

Modigent Company; United States; Remoto; USD 110.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

HSA options

401(k) retirement plan

Paid time off

Descrizione del lavoro

Modigent is seeking a Senior Business Analyst for BuildOps to own the BuildOps workstream within the Horizons program. You will lead configuration, data migration, and training across OpCos, ensuring dispatch, preventive maintenance, service agreements, and field technician workflows align with Horizons standards.

You will drive gap analysis, design future-state configurations, and provide ongoing operational support for live deployments while coordinating with Sage Intacct and implementation

Competenze

• Hands-on BuildOps implementation and operational support experience.
• Experience with BuildOps data migration and service agreements.
• Strong communication and training skills.
• Experience with ERP integrations (Sage Intacct preferred).

Mansioni

• Lead current-state assessment for each OpCo, documenting existing service operations, dispatch workflows, PM processes, and customer data.
• Own future-state design and gap analysis: define BuildOps configuration, identify gaps, document decisions, and secure sign-off at gates.
• Configure field-level settings: service agreements, customer records, technician setup, dispatch workflows, and Sage Intacct integration.
• Migrate complex service agreements including mapping, transformation, validation, and import.
• Provide ongoing operational support for live OpCos, resolving dispatch, PM, invoicing, and escalation issues.
• Partner with Sage Intacct SME and integration teams for data flow.
• Develop and maintain the BuildOps playbook and deployment procedures.
• Deliver role-based training for dispatchers, technicians, and service managers.
• Monitor system performance and drive BuildOps process improvements.

Conoscenze

BuildOps modules

Data migration

ERP integration

Analytical skills

Documentation

Training

Communication

Cross-functional collaboration

Field service experience

Formazione

Bachelor's degree in Business/IS/Ops

Strumenti

BuildOps

Sage Intacct

Descrizione del lavoro

Modigent is seeking a Senior Business Analyst for BuildOps to own the BuildOps workstream within the Horizons program. You will lead configuration, data migration, and training across OpCos, ensuring dispatch, preventive maintenance, service agreements, and field technician workflows align with Horizons standards.

You will drive gap analysis, design future-state configurations, and provide ongoing operational support for live deployments while coordinating with Sage Intacct and implementation