Senior Branch Operations & Admin Specialist

meus-mea; Southborough (MA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

401(k) eligibility

Paid time off

Medical benefits

Job summary

meus-mea is seeking an experienced administrative professional to handle customer service requests and provide critical support for branch operations in Massachusetts. You will manage payments, payroll, filing, vendor invoices, and contract processing while ensuring compliance with company policies and safety guidelines.

The role requires strong Excel/Word skills, data entry accuracy, and the ability to multitask in a fast-paced environment.

Qualifications

• 5+ years of applicable experience.
• High school diploma required, college courses in accounting preferred.
• Must have strong work ethic, be well organized, manage time well and a self-starter.
• Detail oriented, professional attitude, reliable.
• Proficient in Excel and Word, 10-key by touch and able to type 60-65 wpm. SAP, Total Service and Concur experience a plus.
• Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills.
• Thorough knowledge of applicable accounts payable/general ledger systems and procedures, financial chart of accounts and corporate procedures.
• Communicates effectively verbally and in writing.
• Ability to interact with employees and vendors in a professional manner.
• Ability to speak and write English fluently.

Responsibilities

• Respond to customer service requests and provide administrative support.
• Process payments, including check requests, expense reports, and invoices.
• Follow established procedures for data entry, filing, and IT systems usage.
• Answer phones and respond to inquiries; dispatch service requests and input data.
• Input mechanics’ time and prepare weekly payroll.
• Prepare weekly A/R billing and A/P invoices for payment.
• Create Purchase Orders and submit Total Service forms for accounts.
• Process contracts, e-files, COIs and related forms.
• Mail distribution and FedEx shipments; maintain files and stock room.
• Provide administrative support for other office personnel as needed.

Skills

Excel

Word

10-key by touch

Typing 60-65 wpm

SAP

Total Service

Concur

MS Office Suite

Problem solving

Multi-tasking

English communication

Education

High school diploma

College courses in accounting preferred

Tools

SAP

Total Service

Concur

MS Office Suite

Job description

meus-mea is seeking an experienced administrative professional to handle customer service requests and provide critical support for branch operations in Massachusetts. You will manage payments, payroll, filing, vendor invoices, and contract processing while ensuring compliance with company policies and safety guidelines.

The role requires strong Excel/Word skills, data entry accuracy, and the ability to multitask in a fast-paced environment.