Senior Biotech Program Manager - Customer Delivery

Asimov; United States; On-site; USD 130,000 - 180,000; Full time

Job summary

Asimov in the United States is seeking a Senior Program Manager to join our Customer Engagement team and own end-to-end success of campaigns across Biologics and Genetic Medicine. You will align with the commercial lead on account strategy and with operations on program execution to deliver clear, consistent stories for our partners.

You will synthesize feedback from multiple teams, manage cross-functional relationships, and prioritize the customer experience as an extension of their own team.

Qualifications

• Bachelor's or Master's degree in life sciences, business, or a related field.
• PM qualifications (PMP, PRINCE2, APM, or equivalent) preferred.
• 7+ years of program/project management experience in a Life Science service organization (e.g., CDMO, CRO).

Responsibilities

• Drive program delivery by tracking milestones and surfacing gating decisions.
• Coordinate cross-functionally with operations and vendor partners to keep execution aligned to plan.
• Identify risks early and communicate them to initiate preventive actions.
• Manage relationships with CDMO and third-party networks; coordinate international shipment logistics.
• Surface expansion or renewal opportunities from execution insights.

Skills

Program management

Cross-functional collaboration

Stakeholder communication

Education

Bachelor's or Master's degree in life sciences, business, or related field

Tools

Google Workspace

CRM/PSA platform

Job description

Asimov in the United States is seeking a Senior Program Manager to join our Customer Engagement team and own end-to-end success of campaigns across Biologics and Genetic Medicine. You will align with the commercial lead on account strategy and with operations on program execution to deliver clear, consistent stories for our partners.

You will synthesize feedback from multiple teams, manage cross-functional relationships, and prioritize the customer experience as an extension of their own team.