Senior Bioinformatics Specialist - Global NGS Support

Genentech, Inc.; Pleasanton (CA); Hybrid; USD 91,000 - 169,000; Full time

Job summary

Genentech, Inc. in Pleasanton, CA, seeks an Experience Senior Specialist – Bioinformatics to drive AXELIOS analysis workflows and open-source modules.

You will act as a Tier-2 SME within Global Customer Support, shaping service lifecycles for our NGS pipeline products from development through Launch Decision. You will lead cross-functional teams across regions, manage knowledge assets, and deliver training to customers and instructors.

Qualifications

• Proven experience with standard analyses and pipelines for next-generation sequencing data.
• Experience in bioinformatics, genomics, biotechnology or closely related fields.
• Deep experience with sequence analysis technologies and multiomics/epigenomics is a plus.
• Proficiency in designing, developing, and deploying bioinformatics pipelines for NGS apps.

Responsibilities

• Project Lead: directs service concept strategy and technical requirements for new product development or updates.
• Tier-2 escalation and on-market support: provide hotline support and remote/on-site assistance.
• Knowledge management & training: maintain knowledge base, manuals, training frameworks and materials.
• Other duties as assigned by management.

Skills

Communication & Stakeholder Engagement

Autonomous Execution

Project & Cross-Functional Management

Education

Bachelor's degree in Bioinformatics/Computational Biology/Biostatistics or equivalent

Tools

GitHub

GitBook

Nextflow

Docker

Singularity

AWS/GCP

R

Python

Jupyter

HPC

Job description

Genentech, Inc. in Pleasanton, CA, seeks an Experience Senior Specialist – Bioinformatics to drive AXELIOS analysis workflows and open-source modules.

You will act as a Tier-2 SME within Global Customer Support, shaping service lifecycles for our NGS pipeline products from development through Launch Decision. You will lead cross-functional teams across regions, manage knowledge assets, and deliver training to customers and instructors.