Senior Billing Specialist

Ensemble Health Partners; Kentucky; Remote; USD 26,000 - 28,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Remote position

Job summary

Ensemble Health Partners is seeking a Senior Billing Specialist for a remote role in the United States. You will manage failed bills/claims, electronic submissions, and rebilling tasks across multiple payers, ensuring timely resolutions and accurate documentation.

The position requires 1–3 years of relevant experience, a high school diploma or equivalent, CPB/CRCR certification within 9 months, and proficiency with Excel. Travel to client sites may be required occasionally.

Qualifications

• High School Diploma or GED; CPB/CRCR certification within 9 months of hire.
• Billing experience across multiple payers; strong Excel skills.
• Ability to learn and use billing software; attention to accuracy and quality.

Responsibilities

• Review/update failed bills/claims on host system and billing vendor.
• Process daily electronic submissions (277s) and resolve claim issues.
• Monitor daily claims errors and propose fixes for systems.
• Handle late charges and rebills; attach required documents for payment.
• Pull EOBs/Medical Records; contact patients/insurers for information.
• Create training materials and educate staff; support onboarding.

Skills

Billing software

Excel proficiency

Customer communication

CRCR certification

Education

High School Diploma / GED

Tools

Microsoft Excel

Billing systems

Job description

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $18.65 - $20.50/hr based on experience **REMOTE position**

The Senior Billing Specialist will work daily failed bills/claims on all systems including late charges, rebills and any additional billing reports. Essential Job Functions: Reviews/Updates failed bills & claims on host system and within billing vendor. Works daily electronic submissions (or 277's) resolving claim issues. Monitors daily claims errors and resolutions providing recommendations on systems fix's going forward. Works daily late charges & rebills. Bills hardcopy claims attaching any needed documentation for payment. Pulls EOB's and Medical Records as needed attaching to claims and mailing Contact patients, insurance, any third party for insurance information or any additional billing data. Creates training documents/tests. Train educate staff, providing testing. Work absentee staffing desk's

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Desired Work Experience: 1 to 3 Years Desired Education: High School Diploma, GED, or Equivalent Experience Certified Revenue Cycle Representative (CRCR) required within 9 months of hire -Company Paid Preferred Knowledge, Skills and Abilities: 2 years of an accredited degree or equal experience. Must also be CPB Certified. Internal candidates must have achieved 100% productivity and 95 % quality assurance for the prior 3-month period. Must have billing experience on multiple payers or a SME on one payer. Must demonstrate basic computer knowledge and demonstrate proficiency in Microsoft Excel. Must pass typing test of 35 words per minute (error adjusted). Must be able to provide a mock training session for the interviewer (s). Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [e-mail].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Ensemble is dedicated to providing our clients with experienced healthcare finance and revenue cycle professionals. We believe that our core values of trust, integrity, loyalty and service married with the belief that our work is worthwhile helps us build and sustain sincere relationships with our associates and clients. If you are a passionate, dedicated and experienced revenue cycle, consulting or finance professional and seek career and personal growth, we would love to hear from you. We believe we foster an environment where talented individuals can excel and shine. Our team believes that people are the most important part of our success and that when we take care of our people, they pay it forward by providing our clients with excellent results and world-class service.