Senior Billing & Data Operations Leader

City of San José; San Jose (CA); Hybrid; USD 151,000 - 185,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

City of San José’s Energy Department is seeking a Senior Power Resources Specialist (Billing Operations & Data Manager) to lead SJCE’s billing data, reporting, and data governance. You will supervise staff, coordinate with providers, and drive improvements in reliability and accuracy of customer billing and energy programs.

The role requires a Bachelor’s degree and 3+ years in energy operations, with experience in SQL/Python reporting.

Qualifications

• Bachelor’s degree in a related field.
• Three years of experience in energy resources operations, planning, purchasing, scheduling, or contract negotiations.
• Experience with community choice aggregation (CCA), electric service provider, or utility billing operations is a plus.
• Experience using SQL, Python, or similar tools to automate reporting.

Responsibilities

• Oversee day‑to‑day performance of data manager and billing service provider; resolve issues and monitor reports.
• Coordinate with CalCCA and PG&E on billing operations and data matters.
• Own recurring reports on billing and programs; ensure accuracy, on‑time delivery, and report logic changes.
• Maintain compliance calendar and review submissions before filing.
• Lead rate update process with Finance; develop novel rates and review customer-facing materials.
• Lead annual Net Energy Metering/Solar Billing Plan true up and termination process; advise on solar billing.
• Coordinate with Accounting on customer payment matters.

Skills

Analytical thinking

Leadership

Collaboration

Job expertise

Communication skills

Education

Bachelor’s degree in Business, Economics, Engineering, Environmental Studies, Law, Natural Resources, Statistics, or related field

Tools

SQL

Python

Job description

City of San José’s Energy Department is seeking a Senior Power Resources Specialist (Billing Operations & Data Manager) to lead SJCE’s billing data, reporting, and data governance. You will supervise staff, coordinate with providers, and drive improvements in reliability and accuracy of customer billing and energy programs.

The role requires a Bachelor’s degree and 3+ years in energy operations, with experience in SQL/Python reporting.