Senior Billing Analyst

Hightower Advisors; Chicago (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision coverage on 1

Paid parental leave

Mother's lounge onsite

Flexible PTO

In-office Mon-Thu; remote Fri

On-site gym in Chicago office

401k matching

HSA contributions

Student loan assistance

Pet insurance

Job summary

Hightower Advisors in Chicago seeks a Senior Billing Analyst to manage onboarding and termination of advisory fee accounts, report to the Manager, and collaborate across departments to strengthen billing processes and controls.

You will support ongoing reporting, integration efforts, and audits while helping manage risk and ensure accurate fee calculations for clients. This role requires strong analytical and communication skills.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 5+ years of experience as a Billing Analyst or similar role.
• Financial services industry and RIA experience preferred.
• Strong understanding of billing principles and financial analysis.
• Proficiency in Envestnet Wealth Management software and Black Diamond.
• Proficiency in Microsoft Excel, including pivot tables and v-lookup.
• Exceptional attention to detail and accuracy in data reporting.
• Effective communication and collaboration with diverse teams.

Responsibilities

• Compile quarterly termination analyses and prepare documentation for refunds.
• Collaborate with advisor teams to align on termination processes.
• Process account terminations and calculate fees/refunds accurately.
• Run billing test runs and set up onboarding fee attributes.
• Respond to advisor inquiries and provide timely resolutions.
• Maintain integration and billing records with audit trails.
• Support data integrity across project phases.
• Foster teamwork and maintain internal controls and compliance.

Skills

Billing analysis

Financial analysis

Communication

Data reporting

Education

Bachelor's degree in Finance, Accounting, Business Administration, or related field

Tools

Envestnet Wealth Management

Black Diamond

Excel

Job description

Our Story

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, and 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

Our Story

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, and 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

Your Future Team

As a Senior Billing Analyst, you will assist with the accurate onboarding and termination of accounts related to advisory fee billing. You will report to the Manager, while also working with two analysts. You will help implement processes and protocol, while working with other departments, and to accomplish the team's goals. Together, this team will support ongoing reporting & analysis, account terminations, and integration activities. This team will also help manage risk, integrate new advisor teams, enhance financial controls, and contribute to the achievement of the organization.

What You'll Do

• Compile quarterly termination analyses to identify and remediate accounts eligible for refunds. Communicate findings to advisor teams and prepare supporting documentation for final assessments.
• Collaborate with advisor teams to ensure agreement and support across the termination process.
• Help process account terminations, ensuring precise and timely calculations and processing of fees and refunds for clients.
• Perform billing test runs and conduct detailed analyses for onboarding advisory businesses, ensuring accurate establishment of fee attributes and proper system setup
• Respond to advisor team inquiries regarding billing and provide timely resolution.
• Maintain accurate and organized integration and billing onboarding/termination records, supporting documentation, and audit trails to facilitate internal and external audits.
• Support project-based projects by ensuring data integrity and accuracy throughout all phases of the project.
• Foster a collaborative and inclusive work environment that encourages teamwork, accountability, and new ideas.
• Assist in governing, adhering, and reporting on internal controls and procedures to maintain regulatory standards, ensure compliance, enhance efficiency, and reduce errors. Track and support remediation.

What You'll Bring

• Bachelor's degree in Finance, Accounting, Business Administration, or related field
• 5+ years of experience as a Billing Analyst or similar role
• Financial services industry and RIA experience preferred
• Strong understanding of billing principles, financial analysis, and relevant software applications
• Proficiency in billing operations and related accounting systems (e.g. Envestnet Wealth Management software, Black Diamond)
• Exceptional attention to detail and accuracy in data reporting, data analysis and reporting
• High level of proficiency in Microsoft suite, including Excel (pivot tables, v-lookup), Word, Outlook
• Effective communication and interpersonal skills to collaborate with diverse teams and work with clients professionally
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment

What We Offer

• Coverage on the first day of employment for medical, dental, and vision insurance
• Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
• Mother's lounge onsite
• Flexible PTO plan
• In-office Monday through Thursday and work from home on Fridays
• Free brand-new gym in the Chicago office
• 401k matching plan
• HSA employer contributions
• Student loan assistance
• Pet insurance
• Base salary of up to $90,000 plus discretionary bonus (exact base salary amount will be dependent on experience)

AN EQUAL OPPORTUNITY EMPLOYER:

Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.