Senior Bilingual Loan Processor

CrossCountry Mortgage, LLC; Amherst (OH); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Benefits package

Job summary

CrossCountry Mortgage, LLC is seeking a Senior Bilingual Loan Processor to service Spanish and English speaking clients. The role focuses on collecting documents, underwriting preparation, and ensuring compliance with RESPA and other regulations.

You will coordinate with loan officers, customers and underwriters to complete loan packages efficiently. The ideal candidate brings at least five years of residential mortgage processing experience and strong math, analytical and communication skills.

Qualifications

• Minimum 5 years of residential mortgage processing experience.
• Working knowledge of RESPA regulations and general mortgage lending rules (Reg Z/Reg B).
• Excellent math and analytical skills.
• Excellent communication skills.
• Ability to prioritize and meet deadlines.
• Encompass experience.

Responsibilities

• Perform thorough review and analysis of borrower's credit, employment, income and assets for underwriting.
• Assemble complete loan package in proper order for underwriting.
• Verify all required documents (pre-underwrite) in the file.
• Complete the required loan checklist.
• Verify application is complete and identify underwriting issues.
• Prepare loan approval summary, Forms 1008 and 1003, ensuring accuracy.
• Communicate with Loan Originator, customer and underwriter for required documents.
• Review loans for compliance with mortgage regulations and prepare disclosures.
• Coordinate with vendors for Property Survey, Flood Certificate, Title, payoff info.
• Verify vendor orders, invoices, and E-file status.
• Manage pipeline by submitting reports within turnaround times.
• Assist in set-up of loans.
• Document all loan-related communications in the log.
• Train and supervise new loan processors and staff.
• Assist closing, secondary marketing and servicing to clear suspense items.

Skills

Bilingual (Spanish-English)

Math & analytical skills

Communication skills

Prioritization & deadlines

Education

High School Diploma or equivalent

Tools

Encompass

Job description

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

Position Overview

The Senior Bilingual Loan Processor is responsible for providing customer service by obtaining necessary documentation to underwrite the loan and ordering third party documentation by communicating directly with the customer and/or loan officer. The Senior Bilingual Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations.

Job Responsibilities

• Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the particular loan program before submitting to underwriting.
• Assemble the complete loan package in proper order for underwriting.
• Verify all required documentation (pre-underwrite) in the file.
• Complete the required loan checklist.
• Verify that an application is complete and accurate; and identify any potential issues that may arise in underwriting.
• Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on those documents.
• Communicate directly with the Loan Originator, customer, and underwriter to obtain initial and any missing documentation required to qualify for the loan.
• Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
• Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
• Verify that vendor orders are complete, invoices received, and in the applicant's E-file.
• Manage pipeline by completing and submitting reports within allotted turn-around times.
• Assist set-up of loans.
• Document all communication related to the loan application in the conversation log.
• Train and help supervise new loan processors and other processing personnel.
• Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage, LLC. investors.

Qualifications And Skills

• Fluency in the languages of Spanish and English in order to communicate effectively with internal and external customers, of whom may speak only English or Spanish.
• High School Diploma or equivalent.
• A minimum of 5 years' residential mortgage processing experience.
• Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred.
• Excellent math and analytical skills.
• Excellent communication skills.
• Ability to prioritize and meet deadlines.
• Available to work varying hours and overtime if needed.
• Encompass experience.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents

Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.