Senior BI Analyst: Drive Healthcare Data Insights

Waystar; Lehi (UT); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive total rewards

Customizable benefits package

Paid time off

Parental leave

Education assistance

Mental health programs

401(K) match

Pet insurance

Employee resource groups

Job summary

Waystar is seeking a Sr. Business Intelligence Analyst to support leadership by analyzing sales and operational data to uncover actionable insights that maximize business performance and drive healthcare outcomes for providers.

You will build reports and dashboards, collaborate across sales, marketing, product, and client operations, and translate complex datasets into clear narratives. A degree in analytics or data science and strong Excel/CRM skills are required; Power BI experience is a plus.

Qualifications

• Bachelor's degree in analytics, data science or related field.
• 1–2+ years of experience in operations or data-related fields with strong analytical skills.
• Proficiency in Microsoft Excel for data manipulation and modeling (lookup, pivot tables).
• Excellent written and verbal communication with ability to present findings to diverse audiences.
• Working knowledge of CRM tools, preferably Salesforce.
• Detail-oriented, highly organized, and able to prioritize multiple tasks.

Responsibilities

• Develop and maintain recurring reports and dashboards to support day-to-day decision-making across business areas.
• Conduct analyses on KPIs such as user engagement, retention, throughput, and campaign performance to identify trends.
• Partner with stakeholders to understand data needs and translate them into report requirements.
• Assist in building proof of concepts from complex data sources to support goals.
• Support data quality by validating report accuracy and identifying inconsistencies across platforms.
• Document reporting processes, definitions and logic for clarity and continuity.
• Suggest improvements to existing reports or dashboards to enhance usability and relevance.
• Collaborate with cross-functional teams to support data collection and reporting consistency.

Skills

Excel

Analytical thinking

Communication

Education

Bachelor's degree in analytics or data science

Tools

Salesforce

Power BI

PowerPoint

Job description

Waystar is seeking a Sr. Business Intelligence Analyst to support leadership by analyzing sales and operational data to uncover actionable insights that maximize business performance and drive healthcare outcomes for providers.

You will build reports and dashboards, collaborate across sales, marketing, product, and client operations, and translate complex datasets into clear narratives. A degree in analytics or data science and strong Excel/CRM skills are required; Power BI experience is a plus.