Senior BI Analyst — Data-Driven Strategy

Ally; Lewisville (TX); Hybrid; USD 85,000 - 150,000; Full time

Benefits offered by this job

Health, dental, vision

401K with match

Stock purchase plan

Paid time off

Job summary

Ally Financial is seeking a data-and-operations focused professional in Lewisville, TX. The role emphasizes research, policy support, and training material development to streamline business operations.

You will collaborate across teams to meet customer and corporate goals, maintaining clear communication with stakeholders and leadership. The ideal candidate brings 3+ years in financial services or customer service, strong SQL and Power BI skills, and a track record of delivering data-driven

Qualifications

• 3+ years of relevant experience in customer service or financial services.
• Bachelor's degree in business or related discipline.

Responsibilities

• Perform complex research and analysis to support business operations and present findings to manager or project leader.
• Assist in drafting, interpreting and administering operational policies and procedures.
• Develop, validate and maintain step-by-step instructions/training materials.
• Monitor performance and provide feedback on areas needing attention.
• Lead Lean Six Sigma projects and promote the process excellence program.

Skills

SQL

Power BI

Communication

Stakeholder management

Project leadership

Education

Bachelor's degree in business or related discipline

Tools

Windows-based software

Six Sigma software

Job description

Ally Financial is seeking a data-and-operations focused professional in Lewisville, TX. The role emphasizes research, policy support, and training material development to streamline business operations.

You will collaborate across teams to meet customer and corporate goals, maintaining clear communication with stakeholders and leadership. The ideal candidate brings 3+ years in financial services or customer service, strong SQL and Power BI skills, and a track record of delivering data-driven