Senior Benefits Specialist

Hajoca Corporation; Spring Mill (PA); On-site; USD 70,000 - 95,000; Full time

Job summary

Hajoca Corporation is seeking a Senior Benefits Specialist in the United States. You will administer healthcare, retirement, and life plans, respond to inquiries, and manage claims with carriers. The role involves maintaining HRIS data, ensuring regulatory compliance, and supporting open enrollment.

The ideal candidate has 3+ years in benefits administration and may hold CEBS or SHRM-CP certification. Strong communication and confidentiality are essential for success in this role.

Qualifications

• 3+ years of experience in benefits administration or HR responsibilities.
• Certification such as CEBS or SHRM-CP preferred.
• Knowledge of payroll, benefits, and recruiting practices is advantageous.

Responsibilities

• Research, analyze, and administer healthcare, wellness, disability, and retirement plans.
• Respond to inquiries from teammates, retirees, and families regarding benefits, COBRA, and retirement plans.
• Manage escalated claims issues with third party carriers.
• Assist with system documentation and open enrollment changes.
• Ensure compliance with state laws governing benefits administration.
• Administer 401(k) and life insurance processes, and coordinate funding with payroll.

Skills

Excellent communication

Customer service

Attention to detail

Confidentiality

Interpersonal skills

Organizational skills

Problem solving

English proficiency

Education

CEBS or SHRM-CP certification preferred

Tools

HRIS system

Payroll software

Retirement software

Microsoft Office

Job description

Are you an excellent communicator with a passion for customer service? Are you skilled at handling confidential information with the utmost discretion? Are you driven by details and conscious of compliance? If so, then we’d like you to join our dedicated team as a Senior Benefits Specialist.

About the Role

You will

• Research, analyze, and administer benefits, including healthcare, wellness, disability, and retirement plans.

• Professionally and accurately respond to written and oral inquiries from teammates, retirees, and family members regarding the areas of employee benefits, enrollment, benefit programs, COBRA, and retirement plans.

• Manage escalated claims issues for teammates and function as a liaison with third party carriers.

• Assist with updating and maintaining required system and training documentation for internal and external usage.

• Stay up to date on state specific laws regarding benefits administration. Monitor benefit plans for compliance with applicable rules and regulations.

• Assist in administering the company’s Retirement and Pension plans, working directly with retirement plan trustees in setting up benefits for retirees, checking accuracy of payments, and tracking transactions in the retirement software database.

• Administer the 401(k) plan, including reconciling contributions withheld weekly, coordinating wiring of funds with accounting, and monitoring the weekly contribution and loan changes reports.

• Process all aspects of life insurance claims, working with beneficiaries and carriers, and coordinating any necessary payments through payroll and/or Retirement plans.

• Perform quarterly and yearly administration for Patient Protection and Affordable Care Act annual forms and filings.

• Assist in the acquisition process, ensuring benefits are accurately set up and presented to incoming teammates.

• Assist with configuring benefits into the HRIS system for open enrollment, or any other benefit design change. Audit the accuracy of enrollment data.

• Assist with hiring new teammates into the Benefits department and transition newly hired teammates into their roles.

• Successfully complete Benefits project work as assigned.

• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You

• 3 or more years of experience in benefits administration or human resources.

• Professional certification such as CEBS (Certified Employee Benefits Specialist) or SHRM-CP preferred.

Our ideal candidate will also

• Have knowledge and understanding of common payroll, benefits, and recruiting practices.

• Effectively use Microsoft Office software to communicate via email and to review reports and documents.

• Demonstrate outstanding customer service and interpersonal communication skills.

• Possess strong written and verbal communication skills.

• Possess a high level of accuracy and attention to detail.

• Be able to handle sensitive information with confidentiality.

• Be able to build and maintain a positive working relationship with teammates and co-workers.

• Be able to research, analyze data, and solve problems.

• Have excellent interpersonal skills and the ability to work effectively across all levels of the business.

• Be able to exercise professional judgment and assume responsibility for decisions which have impact on people and quality of service.

• Deal with interpersonal conflict and set-back in a mature, problem-solving, solutions-oriented manner.

• Have excellent organizational skills and be able to prioritize work projects and multi-task.

• Read, write, speak, and understand English.

• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

• Be able to learn and operate the computer related systems used in the People Operations department.