Senior Benefits Analyst

UT Tyler; Austin (TX); Hybrid; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Hybrid work environment

Zusammenfassung

The University of Texas System Administration seeks a Training & Development professional within the Office of Employee Benefits to design and deliver learning resources for plan participants and HR staff.

You will develop training materials, support policy updates, and collaborate with vendors to ensure compliant communications and effective learning experiences across UT campuses.

Qualifikationen

• Bachelor’s degree and five years of related experience in training and development.
• Experience with developing electronic and hard copy training materials and communications.
• Familiarity with employee benefits regulations, including ACA.

Aufgaben

• Conduct needs assessments around training resources and materials for target populations.
• Develop and deliver in-person and online training sessions for UT Benefits program users and HR staff.
• Design training and communications materials aligned with UT Benefits branding and audience needs.
• Coordinate with vendors and campus HR teams to ensure consistent, compliant communications and learning experiences.
• Evaluate training effectiveness and facilitate improvements based on feedback.

Kenntnisse

Learning & Talent Development

Data Collection & Analysis

Planning & Organizing

Presentation Skills

Assessment

Adaptive Mindset

Ausbildung

Bachelor’s degree

Tools

Oracle PeopleSoft

Adobe Photoshop

InDesign

Jobbeschreibung

About Us

For more than 140 years, The University of Texas System has improved the lives of Texans — and people all over the world — through education, health care, and research. The System consists of nine academic institutions, four health institutions, and The University of Texas System Administration. The institutions of the UT System employ more than 160,000 faculty, health care professionals, researchers, support staff, and student workers.

The UT System Administration is primarily based in Austin, Texas. It supports the missions of the System’s thirteen institutions by providing financial, legal, planning, purchasing, government relations, communications, development, and other central services. Serving a growing state, the UT System Administration strives to provide a welcoming, supportive work environment that embraces different perspectives - not only because it enables the organization to be stronger, creative, and thoughtful, but because it is the right thing to do. To that end, UT System Administration embraces state laws on military and former foster children employment preferences.

Purpose of Position

Work in a collaborative team environment within the Office of Employee Benefits (OEB), assisting with various aspects of the overall administration of the UT Benefits Program – including the University of Texas System’s Group Insurance, Voluntary Retirement, and Wellness offerings for employees, retirees, and qualifying dependents.

The primary area of focus for this position will be the development, and delivery of training resources in various formats for plan participants as well as for institution Human Resources (HR) & Benefits staff involved in the administration of the UT Benefits program. Other key responsibilities will include development and maintenance of related administrative policies and procedures, contract and performance monitoring, work on developing communications to our members, and relationship building with contracted vendor staff and with institution HR & Benefits staff.

Essential Functions

• Conducting needs assessments around training resources and other materials for various target populations.
• Work with other Collaboration team members in conducting trainings and creating materials.
• Designing and delivering a wide-range of hard copy and digital training and communications materials consistent with current UT Benefits branding and the needs of target audiences.
• Developing and implementing in-person and online training sessions to help program participants understand and effectively utilize the UT Benefits program as well as sessions to support institution HR & Benefits staff in the consistent, efficient administration of the program at the local level.
• Providing logistical support and train-the-trainer opportunities to institution HR & Benefits leaders as appropriate.
• Ongoing evaluation of all training and communications materials to ensure accuracy, relevance, and consistency.
• Facilitating collaborative efforts to address issues, make improvements, and meet or exceed overall program goals on an ongoing, consistent basis.
• Cultivating positive relationships and acting as a liaison between OEB staff members, contracted vendor representatives, and institution HR & Benefits staff members, including site visits with vendors and institutions as needed.
• Assist with monitoring the interpretation and application of plan guidelines and administrative policies to ensure compliance and consistency, including the coordination of problem-solving around complex issues.
• Assist with monitoring the regulatory environment, industry trends, and best practices and sharing significant changes with OEB management.
• Assist with developing Requests for Proposals (RFPs) for insurance plans and evaluating vendor responses, particularly in relation to applicable state and federal legislation, industry trends, and participant feedback.
• Assist with developing and maintaining visual branding and all associated design elements for OEB and the UT Benefits program as well as the insurance, retirement, and wellness programs that fall under the main umbrella program.
• Assist with developing and maintaining administrative policies and procedures, ensuring they are in compliance with applicable state and federal regulations and guidelines and are consistent with input from OEB management and staff as well as from institution HR & Benefits Office representatives.
• Assist with overseeing implementation and day-to-day management of contracts between OEB and outside vendors, including ongoing monitoring and reporting around vendor performance and compliance with contract requirements.

Knowledge, Skills & Abilities

• Learning & Talent Development: Ensures employees across the UT System develop the skills, knowledge, and experience needed to achieve departmental goals while fostering continuous learning and growth. Works independently and may provide technical guidance.
• Data Collection & Analysis: Collects, analyzes, and interprets data to identify trends and support informed decision-making and reporting. Works independently and may provide technical guidance.
• Planning & Organizing: Plans, prioritizes, coordinates, and oversees activities to achieve objectives efficiently and effectively. Works independently and may provide technical guidance.
• Presentation Skills: Communicates information clearly, concisely, and persuasively to diverse audiences. Works independently and may provide technical guidance.
• Assessment: Evaluates information from multiple sources, draws sound conclusions, and provides actionable recommendations. Works independently and may provide technical guidance.
• Adaptive Mindset: Demonstrates flexibility and sound judgment by adapting thinking, tools, and work approaches to changing circumstances. Thrives in dynamic environments, embraces innovation, aligns with evolving goals, and focuses on simple, effective solutions for stakeholders. Works independently and may provide technical guidance.

Required Qualifications

Bachelor’s degree and at least five years of related experience. One year of college (30 semester hours) may be substituted for one year of the required experience on a year-for-year basis, allowing up to a maximum of 4 years substituted experience.

Preferred Qualifications

• Strong professional background and knowledge of all aspects of training and development.
• Excellent interpersonal, communication, facilitation, and presentation skills.
• Solid analytical, technical, and project management skills.
• Knowledge of applicable employee benefits-related regulations and processes, including the Affordable Care Act.
• Familiarity with the UT Benefits program.
• Demonstrated ability to 1) conduct thorough needs assessments, 2) develop and deliver creative, topic-specific, professional training materials and presentations, 3) evaluate the effectiveness of training materials and sessions, and 4) make ongoing modifications as appropriate.
• Experience developing electronic and hard copy communication materials including, but not limited to, drafting and layout of original newsletter content, participant updates and messages, formal business emails, and memos.
• Proficiency with multimedia development software such as Adobe Photoshop, and InDesign.
• Experience with Oracle PeopleSoft or any HR/Benefits records platform.

Working Conditions

• May work around standard office conditions.
• Repetitive use of a keyboard at a workstation.
• Uses standard office equipment
• Prolonged sitting, standing, and walking required.
• 10% Travel
• Hybrid work environment (remote & office)

Additional Information

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to a minimum of 20 hours per week and at least 135 days in length. Participation in TRS is mandatory.

A background check will be conducted on candidates under final consideration. The background check may include any or all of the following: criminal history check, prior employment verification, education verification, professional references check, and motor vehicle records check. Background checks are conducted by third-party vendors. Upon request form the third-party vendor, candidates under final consideration must provide the required information for the background checks to be completed.

EO/AA Statement

The University of Texas System Administration is committed to providing equal employment opportunity for all qualified applicants and employees in all terms and conditions of employment. U. T. System will provide equal employment opportunity to all qualified persons and will not discriminate on the basis of race, color, sex, sexual orientation, gender identity/expression, pregnancy, religion, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal or state laws.

For information on accommodations for individuals with disabilities, please contact the Office of Talent and Innovation at [e-mail] .