Senior BC Consultant - Support

Western Computer; Oxnard (CA); Remote; USD 110,000 - 130,000; Full time

Job summary

A leading company in software development is seeking a Senior BC Consultant to support clients by designing and implementing Microsoft Dynamics 365 solutions. The role involves optimizing operations, providing training, and ensuring smooth system integration. This position offers a competitive salary and comprehensive benefits, including remote work options.

Benefits

Competitive salary ($110k - $130k USD)

Comprehensive healthcare benefits

Retirement plan (401k)

Generous paid time off

Remote work options

Qualifications

• 5+ years experience with Microsoft Dynamics Business Central.
• Strong communication and presentation skills.
• Experience with full cycle BC deployments.

Responsibilities

• Collaborate with clients to understand their needs and craft tailored solutions.
• Design and configure Microsoft Dynamics 365 Business Central solutions.
• Provide training and ongoing support to client teams.

Skills

Communication

Project Management

Organizational Skills

Education

Certifications in Dynamics Business Central

Tools

Microsoft Dynamics Business Central

Microsoft Power Platform

Job description

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The Role

The BC Sr. Consultant plays a key role in supporting customers by designing and implementing solutions centered around their business needs. This position involves improving processes, streamlining systems, and translating technical language into understandable terms. The role includes working with clients to optimize operations, configure systems, and ensure smooth functioning.

Key Responsibilities

1. Collaborate with Clients: Work directly with client teams to understand their needs and requirements, and craft tailored solutions.
2. Solution Design & Implementation: Design and configure Microsoft Dynamics 365 Business Central solutions.
3. Customer Support Optimization: Develop strategies to streamline customer support workflows within Dynamics 365 BC.
4. System Integration: Integrate Dynamics 365 BC with other systems for seamless operations.
5. Training & Enablement: Provide training and ongoing support to client teams.
6. Reporting & Analytics: Use built-in tools to generate insights on support performance.
7. Process Improvement: Identify and implement improvements leveraging automation and AI tools.
8. Change Management: Support organizational transition to Dynamics 365 BC.
9. Post-Implementation Support: Offer ongoing troubleshooting and enhancements.
10. Collaboration & Communication: Maintain communication with clients and internal teams.
11. System Configuration & Customization: Customize workflows and reports for clients.
12. End-to-End Implementation: Lead module deployment from planning to go-live.
13. Process Optimization: Improve finance operations for efficiency and cost reduction.
14. Training & Support: Conduct training and provide ongoing support.
15. Data Migration & Integrity: Oversee data migration ensuring accuracy.
16. Project Management: Collaborate with project managers to meet deadlines and satisfaction.
17. Stay on the Cutting Edge: Keep updated with latest BC features and trends.
18. Cross-functional Collaboration: Work with other departments for integrated solutions.

Qualifications

• 5+ years experience with Microsoft Dynamics Business Central
• Strong communication and presentation skills
• Ability to manage multiple projects in a fast-paced environment
• Certifications in Dynamics Business Central
• Experience interfacing with end-users and gathering requirements
• Ability to build client relationships and articulate value
• Experience with full cycle BC deployments
• Successful on-site and remote implementations
• Strong organizational and communication skills
• Understanding of Microsoft Power Platform

Perks

• Competitive salary ($110k - $130k USD)
• Comprehensive healthcare benefits
• Retirement plan (401k)
• Generous paid time off
• Remote work options

About Us

Since 1987, Western Computer has partnered with clients to transform their businesses. As a top Microsoft Solution Partner, our team of over 150 experts delivers innovative solutions and maximizes technology investments. We foster a fun, dynamic environment and encourage diverse applications, even if you don't meet all qualifications.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Software Development