Senior Banking Operations Quality Control Lead

Texas Capital Bank; Richardson, Northern (TX, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Fertility and family building aids

Life and disability insurance

401K match

Paid leave

Paid holidays

PTO

Job summary

Texas Capital Bank is seeking a Sr Banking Operations Associate in Richardson to design, implement, and maintain quality assurance processes across banking operations. The role oversees transaction accuracy, control effectiveness, and regulatory compliance, mentoring team members on QC practices.

Responsibilities include root-cause analysis, monthly reporting, training staff, and collaboration with internal audit and compliance.

Qualifications

• Bachelor's degree required; commensurate banking operations or audit experience considered.
• 5–8 years banking operations, quality control, or internal audit experience required.
• Strong understanding of control environments, risk assessment, and audit/QC methodologies.
• Excellent communication skills with management, audit personnel, and operations staff.

Responsibilities

• Design and implement QC review protocols across banking operations, including transaction sampling and accuracy validation.
• Lead root-cause analyses of operational errors and control failures with remediation timelines.
• Prepare monthly QC reports and control effectiveness assessments per policy and regulatory requirements.
• Mentor junior QC staff and support audits and regulatory examinations.

Skills

Quality control

Auditing

SOX knowledge

MS Excel

Education

Bachelor's degree in Accounting, Finance, Business Administration

Tools

Database queries

Control testing tools

Banking operations systems

Excel

Job description

Texas Capital Bank is seeking a Sr Banking Operations Associate in Richardson to design, implement, and maintain quality assurance processes across banking operations. The role oversees transaction accuracy, control effectiveness, and regulatory compliance, mentoring team members on QC practices.

Responsibilities include root-cause analysis, monthly reporting, training staff, and collaboration with internal audit and compliance.