Senior Backend Architect for AI Agent Platform

Faangapply; San Francisco (CA); In loco; USD 210.000 - 320.000; Tempo pieno

Descrizione del lavoro

OpenAI is seeking an experienced engineer to shape the Presence platform, building reliable backend systems for high‑volume AI agent workflows across support, sales, and other enterprise use cases. You’ll lead architectural decisions, stay close to code, and scale systems from early design to production.

You will combine deep backend expertise with strong product judgment to connect technical work with business needs, balancing performance, security, and maintainability while collaborating

Competenze

• 9+ years of professional engineering experience, excluding internships, in backend, platform, or product engineering roles.
• Hands‑on technical leadership, including setting architecture, breaking complex problems into clear implementation plans, and guiding engineers through delivery.
• Deep backend engineering and systems design skills, with proficiency in at least one backend programming language and experience designing services, data models, and interfaces that remain reliable as usage grows.
• End‑to‑end ownership of complex systems or product capabilities, from ambiguous requirements and technical design through implementation, launch, and production iteration.
• Strong production engineering judgment: diagnose failures, reason about performance and scalability, and improve reliability through testing, observability, and operational discipline.
• Strong product judgment that connects technical decisions to user needs, balancing delivery speed, reliability, security, and maintainability.
• Ability to move between backend infrastructure and product experiences, contribute across the stack when needed, and quickly learn unfamiliar systems.
• Clear technical communication and collaboration across disciplines, including explaining trade-offs and driving complex work forward while remaining hands-on.
• Experience with AI agents, enterprise workflows, integrations, or agent development and evaluation is a plus, but not required.

Mansioni

• Provide hands‑on technical leadership, guiding architectural decisions and implementation across the Presence platform.
• Design and build backend systems for reliable, high-volume agent workflows in support, sales, and other enterprise use cases.
• Develop platform capabilities that support agent development and learning from real-world use.
• Identify and address reliability bottlenecks as agent workflows become more complex and usage grows.
• Work across backend infrastructure and product experiences as needed, collaborating with other engineers to turn evolving requirements into working software.

Conoscenze

Backend engineering

Systems design

Architecture leadership

Reliability

Observability

Product judgment

Cross-functional collaboration

AI agents

End-to-end ownership

Descrizione del lavoro

OpenAI is seeking an experienced engineer to shape the Presence platform, building reliable backend systems for high‑volume AI agent workflows across support, sales, and other enterprise use cases. You’ll lead architectural decisions, stay close to code, and scale systems from early design to production.

You will combine deep backend expertise with strong product judgment to connect technical work with business needs, balancing performance, security, and maintainability while collaborating