Senior BA: SNAP/HEAP Eligibility & System Modernization

ManpowerGroup; City of Albany (NY); On-site; USD 110,000 - 124,000; Full time

Job summary

ManpowerGroup is seeking a Business Analyst with expertise in SNAP, HEAP, PA Eligibility, Enrollment, and Fiscal Processing to support Albany-based state initiatives. The role focuses on documenting requirements, analyzing legacy systems, and coordinating with state and local partners.

The candidate will work on mainframe modernizations and To-Be process redesigns to improve efficiency in health and human services programs.

Qualifications

• 4–7 years of experience as a Business Analyst.
• Deep knowledge of SNAP, HEAP, PA Eligibility, enrollment, and fiscal processing.
• Experience with state/local health and human service programs.
• Experience on mainframe modernization projects with impacts to services.

Responsibilities

• Identify and document to-be system requirements using the IES methodology.
• Conduct systems analysis on legacy mainframe systems.
• Meet with state agency and local district SMEs, users, and executives to elicit requirements.
• Produce work products ensuring system planning, design, and delivery align with business needs.
• Understand and adhere to project timelines and priorities.
• Actively participate in troubleshooting any technical issues.
• Other duties as assigned.

Skills

SNAP/HEAP/PA Eligibility domain

Case Management for Foster Care/Adopt/

Mainframe modernization experience

State eligibility programs knowledge

Documentation: As-Is / To-Be, Work Fl"

Interface analysis of legacy apps

Tools

UML diagrams

SQL queries

Job description

ManpowerGroup is seeking a Business Analyst with expertise in SNAP, HEAP, PA Eligibility, Enrollment, and Fiscal Processing to support Albany-based state initiatives. The role focuses on documenting requirements, analyzing legacy systems, and coordinating with state and local partners.

The candidate will work on mainframe modernizations and To-Be process redesigns to improve efficiency in health and human services programs.