Senior AWS Cloud Delivery Consultant

Amazon Web Services (AWS); Arlington (VA); On-site; USD 131,000 - 178,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Senior Delivery Consultant in Arlington, VA to design, implement, and manage AWS solutions for customers. You will lead complex migrations, guide customers through cloud journeys, and ensure best practices across projects.

You will advise on industry trends, collaborate with stakeholders, and mentor teammates while delivering secure, scalable AWS architectures with a focus on contact-center and NLP capabilities.

Qualifications

• Bachelor's degree in business, finance, CS, data science, engineering or related field.
• 3+ years of cloud architecture and implementation experience.
• 3+ years as contact center tech architect or senior developer with leading platforms.
• 2+ years designing NLP/NLU (IVR or chat) solutions at enterprise scale.
• 2+ years REST APIs and web services integration across contact centers.

Responsibilities

• Design and implement complex, scalable, secure AWS solutions for customers.
• Provide technical guidance and troubleshooting throughout delivery.
• Collaborate to gather requirements and propose migration strategies.
• Act as trusted advisor on industry trends and emerging tech.
• Share knowledge through mentoring, training, and reusable artifacts.

Skills

Cloud architecture

Contact center tech

NLP/NLU

REST APIs

Education

Bachelor's degree in related field

Tools

Amazon Connect

Avaya

Cisco

Genesys

NICE InContact

Salesforce

Terraform

Python

Job description

Amazon Web Services, Inc. is seeking a Senior Delivery Consultant in Arlington, VA to design, implement, and manage AWS solutions for customers. You will lead complex migrations, guide customers through cloud journeys, and ensure best practices across projects.

You will advise on industry trends, collaborate with stakeholders, and mentor teammates while delivering secure, scalable AWS architectures with a focus on contact-center and NLP capabilities.