Senior AV Technician

Amplify People; City of Rochester (NY); On-site; USD 50,000 - 67,000; Full time

Job summary

A rapidly growing custom integration company in Rochester, NY is seeking a Lead Residential Technician. This hands-on, client-facing role requires technical expertise in AV integration and a collaborative spirit. Join a supportive team committed to employee happiness and professional development, with competitive benefits and growth opportunities.

Benefits

Competitive health, dental, and vision insurance

401(k) with company matching

Company-provided vehicle and cell phone

Ongoing paid training and certification programs

Paid time off (PTO) and company holidays

Relocation assistance considered

Qualifications

• 5–10 years of field experience in AV integration or home automation.
• Strong understanding of networking fundamentals.
• Ability to manage job sites without prior leadership experience required.

Responsibilities

• Lead onsite installations of residential AV and automation systems.
• Collaborate with junior team members and provide mentorship.
• Ensure projects meet quality and client satisfaction standards.

Skills

Communication

Leadership

Technical proficiency

Education

Control4 certification or equivalent experience

Tools

Control4 systems

Lutron

Ubiquiti

Job description

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Company Overview

We are partnering with an established and rapidly growing custom integration company based in Rochester, NY. With deep roots in the community and a reputation for delivering high-quality AV, automation, and networking solutions, this integrator combines technical expertise with a strong team-oriented culture. Their commitment to employee retention, customer satisfaction, and continuous growth has made them a trusted name in residential integration.

Company Overview

We are partnering with an established and rapidly growing custom integration company based in Rochester, NY. With deep roots in the community and a reputation for delivering high-quality AV, automation, and networking solutions, this integrator combines technical expertise with a strong team-oriented culture. Their commitment to employee retention, customer satisfaction, and continuous growth has made them a trusted name in residential integration.

Why Join Us?

• Be part of a tight-knit, supportive team that values camaraderie and humor as much as technical excellence
• Work in an organization that prioritizes employee happiness, retention, and long-term development
• Join a company that hosts fun annual events like summer BBQs with live music and team outings like go-karting and paintball
• Engage in meaningful, hands-on work that directly contributes to the success of high-end residential projects
• Grow into leadership roles as the company continues to expand across new territories and markets
  
  

Job Overview

The Lead Residential Technician will play a critical role in delivering high-end home automation, AV, and networking solutions. This role is ideal for a skilled technician with a solid foundation in installation and programming, who is ready to take the next step into a leadership role. You’ll serve as the right-hand to the VP, collaborate with the existing lead technician, and help drive excellence in field operations.

This position is hands-on and client-facing, requiring technical proficiency, leadership ability, and excellent interpersonal skills.

Responsibilities

• Lead onsite installations of residential AV, networking, and automation systems, ensuring projects meet high standards of quality and client satisfaction
• Collaborate with the current lead technician and support junior team members by delegating tasks and providing mentorship
• Install and configure Control4 systems (required), and work with Lutron and Ubiquiti gear (preferred)
• Coordinate with project management and operations staff to ensure timely execution of project milestones
• Serve as a secondary point of contact for clients during installations, maintaining professionalism and clarity in communication
• Travel occasionally (up to 8–10 weeks per year) for out-of-town projects, fully supported by the company
• Uphold safety, efficiency, and documentation standards at all times
  
  

Qualifications

• 5–10 years of field experience in AV integration, home automation, or a related field
• Control4 certification or strong hands-on programming experience with Control4 systems
• Experience with Lutron and/or Ubiquiti preferred
• Strong understanding of networking fundamentals and residential construction environments
• Prior leadership experience is not required but must demonstrate readiness to lead others and manage job sites
• Excellent communication and client-facing skills
• Positive attitude, sense of humor, and genuine desire to contribute to a close-knit team
• Ability to travel up to 10 weeks per year for projects (with full travel expenses covered)
• Physically able to lift up to 80 lbs and perform standard installation tasks
  
  

Benefits

• Competitive health, dental, and vision insurance
• 401(k) with company matching
• Company-provided vehicle and cell phone
• All tools and materials supplied, with covered expenses
• Ongoing paid training and certification programs
• Paid time off (PTO) and company holidays
• Relocation assistance considered for the right candidate
  
  

Compensation

$50,000 – $67,000, depending on experience and technical capabilities. Salary-based (not hourly), ensuring income stability regardless of seasonal fluctuations.

Job Type: Full-time

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Internet Publishing

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