Senior AV Tech - Field Supervisor

IM Solutions, Inc.; Melbourne (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

IM Solutions, Inc. is seeking a Senior AV/IT Systems Technician to join its innovative team. This on-site role involves leading AV/IT projects and ensuring customer satisfaction through quality installation and maintenance of advanced communication systems. The ideal candidate should have substantial experience in the AV/IT field and relevant certifications.

Benefits

Paid Time Off

Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Simple IRA with Company Match

Performance-based incentive plan

Qualifications

• 5 years installation experience in AV/IT Industry.
• AVIXA CTS certification required.
• Strong experience in commercial structured cabling and network infrastructure.

Responsibilities

• Lead and manage project tasks and resources.
• Install and maintain AV/IT systems.
• Provide outstanding customer service to clients.

Skills

Installation in AV/IT

Leadership

Customer Service

Troubleshooting

Technical Communication

Education

Technical or Associate’s Degree

4-Year Bachelor’s Degree

Tools

Crestron

Audio DSP

VoIP Systems

VTC Communication Systems

AutoCad

Job description

IM Solutions is a trusted provider of innovative technology solutions, specializing in advanced Audio Visual (AV) and Information Technology (IT) systems since 2002. We are committed to delivering superior customer service and cost-effective solutions to meet our clients' business technology needs. IM Solutions is a small business ($2M) located on the Space Coast of Florida just minutes from beautiful east coast beaches.

IM Solutions is searching for a highly motivated and talented Senior AV/IT Systems Technician with strong leadership skills. The successful candidate will have the opportunity to excel with IM Solutions in the exciting and rapidly growing Audio Visual, IT and communication systems market. This is an on-site position at the IM Solutions’ headquarters located on the Space Coast of Florida, just minutes from the beautiful east coast beaches.

Reports to: Project Manager

REQUIRED QUALIFICATIONS

• Minimum 5years installation experience in the AV/IT Industry.
• AVIXA CTS (Certified Technical Specialist) certification
• 3-5 years experience in commercial construction standards such as reviewing drawing packages and Master Spec documents
• 3-5 years experience with all aspects of commercial structured cabling including: pulling, terminating, testing Cat 5e/6, Video, VGA, HDMI, Audio RCA/XLR cable
• 3-5 years Network and Electronic infrastructure, configuration and troubleshooting experience. Systems knowledge and commissioning experience of Crestron, Audio DSP configuration, CCTV CMS, VoIP and VTC Communication Systems
• Must possess a valid Driver's License, be a safe driver and have no issues driving service vans or trucks around town, on highways and interstates
• A clean background check (we have contracts with Military, Gov’t and JLA. This is non-negotiable)

PREFERRED QUALIFICATIONS

• Technical or Associate’s Degree, or 4-Year Bachelor’s Degree
• AVIXA CTS-I or -D (Certified Technical Specialist)
• Crestron Certified Technician/Field Engineer or Programmer Training, DMC-E-4K
• Other Control System (AMX/Extron) experience desirable
• BiAmp/QSC Certified
• AutoCad Drawing experience
• Valid Certification for the following:
  • OSHA 10 or 30hr
  • Fall Protection
  • Boom and Scissor Lift

PRIMARY DUTIES AND RESPONSIBILITIES

• Lead, coordinate, manage and prioritize project related tasks and resources on a daily basis.
• Install and maintain AV/IT systems including racks, display devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers.
• Provide daily job progress reports based on labor metrics to the AV Systems Commissioner/Project Manager.
• Provide outstanding customer service and develop working relationships with Clients.
• Setup and operate audio visual equipment for training sessions, presentations, meetings and conferences.
• Perform equipment additions, removals, repairs, replacements and inspections.
• Prioritize and complete work orders accurately and in a timely manner.

PHYSICAL DEMANDS

• Ability to drive a company provided fleet vehicle.
• Ability to load and unload equipment weighing a minimum of 35 pounds.
• Be able to regularly climb, descend and work from ladders or lifts up to heights of 25 feet.
• Ability to work with a safety harness in bucket or boom lift.

The physical demands of this position are those that are necessary to meet the responsibilities andessential functions of this position. Reasonable accommodations may be made to enable qualifiedindividuals with disabilities to perform the essential functions.

BENEFITS

• Paid Time Off
• Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Simple IRA with Company Match
• Formal company incentive plan, based on performance

Work Schedule

• Flexible 9 / 80 work schedule with every other Friday off

How many years of audio-visual/information technology installation experience do you have?*

Do you have AVIXA CTS Certification?*

What other certifications do you have?*

Why do you think you would be good for this job?

Are you located within 30 miles of the IM Solutions headquarters in Melbourne, FL?*

If you are NOT located within 30 miles of the IM Solutions Headquarters in Melbourne FL, are you willing to relocate?*

If you are NOT located within 30 miles of the IM Solutions Headquarters in Melbourne FL, how long would it take you to relocate?*

Do you have a valid driver's license and reliable transportation?*

The following questions are entirely optional.

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