Senior AV Automation Engineer — Scale & Reliability

Salesforce; Seattle (WA); On-site; USD 148,500 - 223,900; Full time

Job summary

Salesforce is seeking a seasoned Systems/DevOps professional in Seattle to design and implement automation that ensures reliability across conference room deployment, configuration validation, monitoring, remediation, asset management, and lifecycle operations.

You will develop observability for meeting room devices, AV systems, and vendor platforms, using tools like Splunk, Grafana, and NetBox, while mentoring engineers and shaping the AV Automation roadmap toward scalable, resilient solutions.

Qualifications

• 5+ years of experience in systems engineering, site reliability engineering, DevOps, AV automation, or a closely related technical field.
• Proficient in Python and hands-on experience building REST APIs, handling JSON payloads, and creating event-driven workflows.
• Experience with automation or configuration management tools such as Ansible, Terraform, Puppet, Chef, Salt, or similar, applied to connected hardware environments.
• Foundational knowledge of networking concepts relevant to connected hardware— including TCP/IP, DNS, DHCP, VLANs, and Power over Ethernet— with a track record of scalable, reliable solutions.
• A related technical degree is required.

Responsibilities

• Design and build automation that drives reliability and operational consistency across conference room deployment, configuration validation, monitoring, remediation, asset management, and lifecycle operations.
• Develop observability solutions—including monitoring, alerting, dashboards, and health checks—for meeting room devices, AV systems, network dependencies, and vendor platforms.
• Create scalable support and self-healing workflows that help teams diagnose issues faster and maintain configuration data quality across systems and portals.
• Serve as a senior technical contributor: lead complex investigations, mentor engineers and support teams, and influence the AV Engineering roadmap through automation and reliability improvements.

Skills

5+ yrs exp

Python

API integrations

Automation tools

Networking basics

Technical degree

Education

Related technical degree

Tools

Ansible

Terraform

Puppet

Chef

Salt

Job description

Salesforce is seeking a seasoned Systems/DevOps professional in Seattle to design and implement automation that ensures reliability across conference room deployment, configuration validation, monitoring, remediation, asset management, and lifecycle operations.

You will develop observability for meeting room devices, AV systems, and vendor platforms, using tools like Splunk, Grafana, and NetBox, while mentoring engineers and shaping the AV Automation roadmap toward scalable, resilient solutions.