Senior Automotive Technician & Diagnostics Pro

Leeds West Groups; Omaha (NE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Job summary

Leeds West Groups in Omaha, Nebraska seeks an Experienced Automotive Technician to perform repair work and maintenance for cars, trucks, and other motor vehicles. The role requires diagnosing complex automotive problems, using diagnostic tools, and delivering excellent customer service.

This full-time onsite position includes safety compliance, mentoring junior staff, and staying current with industry trends. Minimal travel is expected, with a strong emphasis on quality workmanship and teamwork.

Qualifications

• The minimum age requirement of eighteen years.
• An active and unrestricted driver’s license is required.
• A high school diploma or equivalent; completion of automotive technical training program preferred.
• A minimum of one year of related experience is preferred.
• Prior industry knowledge and/or experience is required.
• ASE or other relevant certifications preferred.

Responsibilities

• Conduct comprehensive vehicle inspections to identify potential mechanical, electrical, maintenance, or other automotive needs and safety concerns.
• Complete repairs and maintenance tasks efficiently and accurately, including engine repairs, brake repairs, suspension repairs, and other mechanical services.
• Utilize diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot complex automotive problems efficiently and accurately.
• Perform routine maintenance services, such as oil changes, tire rotations, fluid flushes, filter replacements, and more, to ensure vehicle reliability and longevity.
• Ensure all repair and maintenance work meets manufacturer specifications and industry standards for quality and safety.
• Perform quality control checks and test‑drive vehicles to verify repairs and diagnose any remaining issues.
• Immediately raise any accidents or other service issues that require service work beyond what was originally scheduled or otherwise raise safety concerns to the Store Manager or Service Manager.
• Complete test drives correctly and in accordance with company policy, procedures, safety best practices, and traffic laws.
• Prepare and maintain thorough, consistent, and accurate inspection records in accordance with company procedures and best practices.
• Communicate effectively and professionally with customers to explain repair recommendations, provide estimates, and address any questions or concerns.
• Provide legendary customer service and ensure customer satisfaction by promptly providing accurate and quality automotive services and maintaining a professional and courteous demeanor.
• Collaborate with management and other team members to coordinate workflow and ensure efficient service delivery.
• Assist and mentor junior technicians and apprentices as needed, sharing knowledge and expertise to support their development.
• Abide by and promote workplace safety requirements and best practices to minimize and reduce workplace safety concerns, injuries, and damages, and maximize team compliance with OSHA and company safety policies, procedures, and industry best practices.
• Maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
• Stay current on industry trends, technology advancements, and regulatory changes affecting automotive repair and safety.
• Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, programs, budgets, and more.
• Support the Store Manager in fostering a strong, inclusive, and cohesive team environment and culture to effectively value and develop employees, exceed business goals, and provide legendary customer service.
• Perform other duties as assigned.

Skills

Integrity

Active listening

Communication

Customer service

Automotive knowledge

Diagnostics

Organizational skills

Analytical thinking

Problem solving

Computer literacy

Diagnostic tools

Shop safety

Inventory management

Multitasking

Attendance

Education

HS diploma

Automotive training

ASE certification

Driver's license

Tools

Scan tools

Multimeters

Diagnostic software

DVI

Job description

Leeds West Groups in Omaha, Nebraska seeks an Experienced Automotive Technician to perform repair work and maintenance for cars, trucks, and other motor vehicles. The role requires diagnosing complex automotive problems, using diagnostic tools, and delivering excellent customer service.

This full-time onsite position includes safety compliance, mentoring junior staff, and staying current with industry trends. Minimal travel is expected, with a strong emphasis on quality workmanship and teamwork.