Senior Automotive Service Advisor - No Weekends

Major Automotive; Plano (TX); On-site; USD 75,000 - 126,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Paid Training

ASE Certification Reimbursement

Employee discounts on parts & labor

Advancement opportunities

Family-owned environment

No weekends

Job summary

Major Automotive in Plano, TX is seeking an experienced Automotive Service Advisor to take care of customers, explain vehicle repairs, and drive results. This full-time role emphasizes a high-volume, no-weekend schedule with a strong focus on customer experience and performance-based compensation.

The ideal candidate will have 5+ years of professional automotive service advising experience, solid automotive knowledge, proven sales ability, and excellent communication skills.

Qualifications

• 5+ years of service-advisor experience at a professional automotive repair facility.
• Strong automotive/mechanical knowledge.
• Proven sales and customer-service ability.
• Excellent phone and in-person communication skills.
• Comfortable presenting and selling recommended repairs.
• Strong organization and follow-up skills.

Responsibilities

• Greet customers and provide an outstanding experience from start to finish.
• Answer calls confidently and convert opportunities into appointments.
• Listen to customer concerns and document their needs.
• Review inspections and explain recommended repairs to customers.
• Build estimates and present repair and maintenance recommendations.
• Follow up with customers and keep them informed throughout the repair process.
• Build long-term relationships based on trust and communication.
• Work with technicians to maintain efficient shop workflow and prioritize vehicles.

Skills

5+ years experience

Automotive knowledge

Sales ability

Customer-service

Communication skills

Organization & follow-up

Professional appearance

Valid driver's license

Coachable

Team player

Job description

Major Automotive in Plano, TX is seeking an experienced Automotive Service Advisor to take care of customers, explain vehicle repairs, and drive results. This full-time role emphasizes a high-volume, no-weekend schedule with a strong focus on customer experience and performance-based compensation.

The ideal candidate will have 5+ years of professional automotive service advising experience, solid automotive knowledge, proven sales ability, and excellent communication skills.